AAMI Caravan Insurance Policy

What to do and what happens when your caravan is damaged or stolen

Having your caravan damaged or stolen is a rare experience for most people. This chart will help you understand what AAMI will do for you.

You phone AAMI (as soon as possible) on 13 22 44.

Your caravan has been damaged

We arrange the repair of your caravan in consultation with you.

We ordinarily obtain two independent, competitive quotes from repairers recommended by AAMI.

Our assessor reviews the quotes and what is necessary to properly repair your caravan and we choose the repairer who has submitted the more competitive and complete quote. That will be the repairer who repairs your caravan. We have your caravan repaired, keeping you informed all the way along.

When the repair is completed, we advise you your caravan is ready for collection. We provide a Lifetime Repair Guarantee.

Your caravan has been stolen

You report the theft immediately to the police and to AAMI.

If your caravan has been damaged during the time it was stolen, we will arrange for it to be repaired.

We allow 14 days for your caravan to be found from when you reported its theft to us. If it is not found, and we are satisfied your claim is in order, we declare your caravan a write-off and pay the amount covered.