The protection and benefits we provide for you
The protection
Having your car involved in an accident or stolen is an unpleasant and worrying experience.
But when you insure your car with AAMI, we look after you.
We will pay for any accidental loss, damage and liability for property damage covered by your AAMI policy occurring during the period of cover.
When your car has been damaged, we will decide either to repair your car, pay the cost of repairing your car, or declare your car a write-off and pay the amount covered. See pages 37-40 for details.
When your car has not been found after being stolen, we will declare your car a write-off and pay the amount covered. See pages 39-40 for details.
When the use of your car causes damage to someone else’s property, we will pay for your legal liability. See page 40 for details.
This policy does not cover some events, circumstances and situations
As you read through this policy, you will see there are some events, circumstances and situations it does not cover. To make sure you are aware of all these exclusions, please read the whole policy carefully including the section ‘Are you covered?’ beginning on page 32.
The benefits
A replacement car or fair value if your car is written off
A replacement carIf we declare your car a write-off because of damage or theft within the first 12 months of its original registration, we will replace it with a new car and pay the on-road costs. If we cannot replace your car we will pay you the amount covered (see definition on page 16). See pages 41–42 for full details.
The higher of agreed value and market value
If we declare your car a write-off and more than 12 months have passed since it was originally registered, the amount covered we will pay is the higher of its agreed
value and market value.
Your car’s agreed value is set at the beginning of each period of cover. It is based on the fair value given then for your car’s make and model in the motor trade’s most commonly accepted price handbook. The value doesn’t change for the period of cover.
The market value of your car is the fair price it could have been sold for, in its
then current condition, immediately before the event leading to us declaring it
a write-off.
Almost all cars depreciate with age and use, so the agreed value we offer each time your policy becomes due for renewal, almost always will be lower than the year before.
Theft rental car (if your car is stolen)
We can provide you with a rental car if your car is stolen provided:
you have claimed on this policy,
you have paid any excesses that apply.
The rental car will be available to you for up to 14 days or until your car is found, whichever comes first.
If your car is found undamaged within this period and the rental car fee is:
less than any excess you have paid, we will refund the balance,
more than any excess you have paid, we will pay the balance.
If your car is recovered damaged, you can keep the rental car for the full 14 days or until your car is repaired, whichever comes first. If the damage is such that we declare your car a write-off, you can keep the rental car for the full 14 days or until we pay the amount covered, whichever comes first.
We will pay the daily rental fee for the period the rental car is provided to you and the car will be covered by your AAMI policy during this period. If it is involved in an accident during this period and you wish to lodge a claim on your policy, you must pay any excesses that apply.
The cost of fuel will be your responsibility. Other rental conditions apply and they are available by phoning us on 13 22 44. They include a daily kilometres allowance, limitations on authorised drivers, return of car to pick-up location and the lodgement of a security bond.
Accident rental car
We can provide you with a rental car at a low daily rental rate while accidental damage to your car is being repaired under your AAMI policy.
If you are an AAMI Maximum No Claim Bonus driver, you can obtain an even lower daily rate by pre-purchasing this benefit when you commence or renew your policy. The lower rate is available for up to ten days.
You will be responsible for paying the daily rental fee for the period the rental car is provided to you and the car will be covered by your AAMI policy during this period. If it is involved in an accident during this period and you wish to lodge a claim on your policy, you must pay any excesses that apply.
The cost of fuel will be your responsibility. Other rental conditions apply and they are available by phoning us on 13 22 44. They include a daily kilometres allowance, limitations on authorised drivers, return of car to pick-up location and the lodgement of a security bond.
Switching to AAMI?
At AAMI, we believe that establishing a safe driving record and becoming a Maximum No Claim Bonus driver should always be something to be proud of, that also earns you meaningful rewards. So when you switch to AAMI, we review your car insurance and driving record and welcome you with the rating and premium you would have earned had you always been comprehensively insured with AAMI.
We offer a range of premium related benefits that you may qualify for from the moment you become an AAMI policyholder. Please note that some of these benefits require the payment of an extra amount on your premium. See pages 28-31 for details.
We help with the cost of towing your car
We pay the reasonable cost of towing your car to the nearest repairer or place of safety if it is damaged and cannot be safely driven.
We help pay for damage to your trailer
We pay up to $750 for accidental damage to your trailer which occurs while it is attached to your car.
…and to your clothing
We pay up to $200 for replacement of personal clothing damaged in an event which causes damage to your car.
What happens when you replace your car
If you replace your car with another car, we will insure the replacement car from the time of its purchase, provided:
the replacement car is one that we would normally insure,
you tell us within 14 days of the purchase of the replacement car,
you pay any additional premium we require.
The cover ends for the replaced car and begins for the replacement car at the time you take delivery of the replacement car.
We provide an ‘Over 25’ accidental death benefit
We will pay your legal personal representative $5,000 if you die within 12 months as the result of an accident while driving your car. Your death must be the direct result of bodily injury caused in the accident (but not by suicide) and you must have been at least 25 years old at the time of the accident.
Emergency costs - mechanical breakdown, accident or theft
We know how stressful it can be to have a trip interrupted by an accident, mechanical breakdown or theft involving your car. That’s why if you (or a family member driving your car) are in trouble because of such an incident and you’re over 100 km from home, AAMI Assist will help with emergency costs. No excess is payable on these benefits.
If you have a current AAMI comprehensive car insurance policy, you can call AAMI Assist on 13 22 64 from anywhere in Australia 24 hours a day, 7 days a week. We’ll help by reimbursing these emergency costs you incur:
up to $500 of the overall cost, for you and members of your family travelling with you, of essential accommodation and travelling expenses,
up to $1,000, with a limit of $500 per item, of personal items such as luggage or clothing damaged or lost in the accident or theft,
up to $100 of the cost of towing your car to the nearest repairer after a mechanical breakdown.