Excesses
An excess on your policy is the amount that you must first contribute towards each claim. If your claim is for more than one occurrence,
the excess applicable to each occurrence will be payable. An additional excess may also be payable depending on the circumstances of your claim.
The excesses that apply to your policy will be shown on the most recent of your insurance schedule and your renewal notice. When you make a claim we
may require you to pay the excess or we may deduct the excess from any payment we make. We will tell you when and how the excess is to be paid or deducted.
| Standard |
This is the basic excess you must contribute towards a claim. |
| Unoccupied excess |
Your contents are at greater risk of damage or loss when your home is unoccupied for a lengthy period.
Because of this extra risk, if you claim for loss or damage to your contents:
which occurs after your home has not been occupied for 60 continuous days,
an additional compulsory excess is payable.
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