Having your motorcycle damaged or stolen is a rare experience for most people. This chart will help you understand what AAMI will do to get you back on the road as soon as possible.
| Your motorcycle has been damaged |
Your motorcycle has been stolenn |
| For your peace of mind, our claims service chooses the repairer and arranges the repair for you.. |
You report the theft immediately to the police and to AAMI. We can provide a quality rental car for up to 14 days. |
| We ordinarily obtain two independent, competitive quotes from repairers recommended by AAMI.. |
If your motorcycle has been damaged during the time it was stolen, we will arrange for it to be repaired. |
| Our assessor reviews the quotes and what is necessary to properly repair your motorcycle and we choose the repairer who has submitted the more competitive and complete quote. That will be the repairer who repairs your motorcycle. We have your motorcycle repaired, keeping you informed all the way along. |
We allow 14 days for your motorcycle to be found from when you reported its theft to us. If it is not found, and we are satisfied your claim is in order, we declare your motorcycle a write-off and pay the amount covered. |
| When the repair is completed, we advise you your motorcycle is ready for collection. We provide a Lifetime Repair Guarantee. |
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| In areas not covered by an AAMI Customer Service Centre, we arrange the repair of your motorcycle in consultation with you. |
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