Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

AAMI opens mobile insurance claims unit in Dungog


A third Customer Response Team will be available to AAMI customers affected by the NSW storms and floods.

Located at the Dungog Recovery Centre, Doug Walters Pavilion, Bennett Park on Mackay Street, the Customer Response Team (CRT) is a fully self-sufficient mobile claims unit which allows AAMI customers to lodge claims in person and access services including emergency funds and temporary accommodation.

The centre will be open from 9:00am – 6:00pm weekdays and 10:00am to 4:00pm on weekends.

AAMI also has two Customer Response Teams located in Charlestown and Maitland.

If customers cannot get to the CRT, they are encouraged to contact AAMI's call centre on 13 22 44. Alternatively, customers can also lodge claims online at