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If you ever need to make a claim, you might be feeling a little stressed. Which is fair! But the AAMI insurance app makes claiming simpler, giving you one less thing to worry about.
In seven simple steps, you can submit a car insurance claim. Check out this video on how to claim with the insurance app.
7 steps to make a claim with the AAMI App
Step 1 Select ‘Make a Claim’
Step 2 Select which policy you want to make a claim for
Step 3 Check the ‘Before starting a claim’ steps
Then click ‘Next’
Step 4 Fill in the date of the incident
Then click ‘Start claim’
Step 5 Fill in the ‘What happened?’ details
Then tap ‘Next’
Step 6 Fill in the ‘Driver’ details
Click ‘Next’ when done
Upload photos straight from your phone!
Step 7 Select ‘Lodge claim’ when you’re done
AAMI Insurance is issued by AAI Limited ABN 48 005 297 807 AFSL 230859(AAI) trading as AAMI.
Read the Product Disclosure Statement before buying this brand of insurance.
Whether you want to update policy details or pay your renewals, you can manage your policy at the touch of a thumb with AAMI’s insurance mobile app.
If you have multiple policies — say, Car Insurance as well as Home and Contents Insurance — you can manage them all in one place with the app.
You can also get your policy documents on the app. You can request a certificate of currency, a certificate of insurance, and a renewal receipt through the AAMI App.
Access rewards and benefits
As an AAMI customer, you can access a range of rewards and benefits with the AAMI App. From discounts off your weekly shop to access to special offers on events like movies and concerts. You can use the app’s Rewards Experience to help you save your pennies.
Customers with the following policies are eligible for AAMI Lucky Club via My Account or the AAMI App registration:
Any Car and Vehicle policies
Home and/or Contents, including Landlord and Strata
We all have enough on our plates without unnecessary life admin tasks making things more stressful. ‘Have I paid my credit card bill?’ ‘Did I book that dentist appointment?’ Do we need milk?’ — The list goes on and on.
Luckily, the AAMI App can send you notifications for important stuff, like when it’s time to renew your policy, or pay your excess. So, it helps you know when you need to act on it.
Security
We all value our security. That’s why the AAMI insurance app has enabled Fingerprint ID and Touch ID for Apple and Android devices, as well as Face ID on your iPhone X and other compatible devices. Bonus — it can make logging in even quicker. Every second is precious, after all!
Weather alerts
Just another way the AAMI App can be your best mate. Don’t get caught out in a storm without an umbrella! Or, weather alerts could possibly give you the chance to move your car under cover if hail is on the way, and potentially avoid the need to claim at all. Either way, weather alerts on the insurance app could save you a lot of hassle.
There’s plenty of reasons to give the AAMI App a try. Download it from the Apple Store or Google Play store and follow the instructions to set yourself up.
Insurance is issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. Read the Product Disclosure Statement before buying this insurance.
You should consider the Product Disclosure Statement before making any decisions about whether to acquire this product.
Apple, the Apple logo, Face ID, Touch ID, and iPhone are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Google Play is a service mark of Google Inc.
COOKIE AND DATA POLICY We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how AAMI collects and uses data related to your online activity, and how you can choose to remain anonymous.
AAI LIMITED TRADING AS AAMI AAMI Home Building and Home Contents Insurance, Landlord Insurance, Strata Insurance, Car Insurance, Motorcycle Insurance, NSW and SA CTP Insurance, ACT MAI Insurance, Caravan Insurance, Business Insurance and Travel Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. Registered Office, Level 28, 266 George St, Brisbane QLD 4000.
Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Read the relevant Product Disclosure Statement or Policy Document available at www.aami.com.au and consider whether it's appropriate for you before making any decisions about whether to buy or continue to hold a product.
This content is current for Home Building, Home Contents, Fire & Theft Contents, Landlord, Strata, Car, Caravan and Motorcycle Insurance policies with a start date after 14 December 2020.
AAMI PET INSURANCE Pet Insurance is issued by The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); distributed by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL) and PIPL's authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) (Ventures) under the AAMI brand); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL and Ventures are authorised representatives of PetSure. PIPL and PIPL's authorised distribution partners (including Ventures) will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any - ask PetSure for more details.
AAMI HEALTH INSURANCE AAMI Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib.
AAMI LIFE INSURANCE AAMI Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by either Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) or by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). Both Asteron and TAL Life are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the AAMI brand (brand of the Suncorp network) under licence. Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807, AFSL 230859 (AAI) trading as AAMI which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 will be issued by Asteron Life & Superannuation Limited, ABN 87 073 979 530, AFSL 229880 (Asteron). The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other. Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017, AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Products you must read the relevant Product Disclosure Statement.