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The AAMI App

Manage your insurance in a touch

The new AAMI App lets you manage your insurance from your phone. Update policy details, make and track claims, renew policies, access the AAMI Lucky Club and more.

Get started now!

Access the app on the App StoreAccess the app on Google Play

    2. Download app

Make and track claims

Need to make a claim? Hey, it happens. And now it’s easier than ever, with simple claim lodgement via the AAMI App.

You can also track a claim once you’ve lodged it, and our virtual assistant can help you with questions you may have. Pretty handy, hey?

Early piece of mind

AAMI’s online app allowed me to submit my initial claim within hours of the event happening. My subsequent conversations with the Customer Service Team were equally seamless and reassuring

Reassured, NSW

View all of our Home Insurance claims reviews

Manage your policy

Whether you need to update your info, make a renewal payment, find your policy docs, or just remind yourself of those policy details you may have forgotten, you can take control in the AAMI App.

Manage your policy

Whether you need to update your info, make a renewal payment, find your policy docs, or just remind yourself of those policy details you may have forgotten, you can take control in the AAMI App.

Access customer rewards

As an AAMI customer, you probably know that you can access exclusive experiences. You might even know that you can access everyday savings and save big bucks with popular retailers. But did you know you can access these rewards with AAMI Lucky Club wherever you are in the AAMI App? You do now.

Receive notifications

Your new best friend the AAMI App isn’t going to let you forget about an upcoming renewal, or leave you wondering what’s going on with a claim. You can receive notifications about those things – and more!..

Weather alertsNEW!

The AAMI App can now send you weather alerts for your insured address. Push notifications are sent automatically, and you can opt-out at any time from the notification settings.

It’s just another way we’re helping you to protect what matters.

Weather alertsNEW!

The AAMI App can now send you weather alerts for your insured address. Push notifications are sent automatically, and you can opt-out at any time from the notification settings.

It’s just another way we’re helping you to protect what matters.

Security

Your security and privacy are as important to us as they are to you.

Fingerprint

You can log in to the AAMI App safely and securely using Fingerprint ID or Touch ID for Android and Apple devices.

Face ID

You can log in to your device using facial recognition (Face ID) on your iPhone X and other compatiable devices.

Download the app today

Access the app on the App StoreAccess the app on Google Play

AAMI App

Frequently Asked Questions

AAMI logo

LEGAL INFORMATION

COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how AAMI collects and uses data related to your online activity, and how you can choose to remain anonymous.

AAI LIMITED TRADING AS AAMI
AAMI Home Building and Home Contents Insurance, Landlord Insurance, Strata Insurance, Car Insurance, Motorcycle Insurance, NSW and SA CTP Insurance, ACT MAI Insurance, Caravan Insurance, Business Insurance and Travel Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. Registered Office, Level 28, 266 George St, Brisbane QLD 4000.

Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Read the relevant Product Disclosure Statement or Policy Document available at www.aami.com.au and consider whether it's appropriate for you before making any decisions about whether to buy or continue to hold a product. The Target Market Determination is also available.

This content is current for Home Building, Home Contents, Fire & Theft Contents, Landlord, Strata, Car, Caravan and Motorcycle Insurance policies with a start date after 14 December 2020.

AAMI PET INSURANCE
Pet Insurance is issued by The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); distributed by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL) and PIPL's authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) (Ventures) under the AAMI brand); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL and Ventures are authorised representatives of PetSure. PIPL and PIPL's authorised distribution partners (including Ventures) will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any - ask PetSure for more details.

AAMI HEALTH INSURANCE
AAMI Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib.

AAMI LIFE INSURANCE
AAMI Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the AAMI brand under licence from the Suncorp Group. Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 are issued by TAL Life. The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.
Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Products you must read the relevant Product Disclosure Statement. The Target Market Determination is also available.
TAL Life supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities.