The AAMI App
Manage your insurance in a touch
The new AAMI App lets you manage your insurance from your phone. Update policy details, make and track claims, renew policies and more.
Get started now!
Make and track claims
Need to make a claim? Hey, it happens. And now it’s easier than ever, with simple claim lodgement via the AAMI App.
You can also track a claim once you’ve lodged it, and our virtual assistant can help you with questions you may have. Pretty handy, hey?
Early piece of mind
AAMI’s online app allowed me to submit my initial claim within hours of the event happening. My subsequent conversations with the Customer Service Team were equally seamless and reassuring
Reassured, NSW
AAMI Messaging – New App Feature
AAMI Messaging is a convenient way to get the support you need, without the hassle of waiting by the phone.
- Send us a message on the app and you’ll be notified once we respond – provided you have notifications enabled.
- You have the freedom to start, pause and resume the conversation in your own time.
Manage your policy
Whether you need to update your info, make a renewal payment, find your policy docs, or just remind yourself of those policy details you may have forgotten, you can take control in the AAMI App.
Receive notifications
Your new best friend the AAMI App isn’t going to let you forget about an upcoming renewal, or leave you wondering what’s going on with a claim. You can receive notifications about those things – and more!..
Weather alertsNEW!
The AAMI App can now send you weather alerts for your insured address. Push notifications are sent automatically, and you can opt-out at any time from the notification settings.
It’s just another way we’re helping you to protect what matters.
Earn cashback for safe driving
If you’re an eligible customer and hold a driving score of 85 or over on the first of each month, you’ll unlock heaps of monthly cashback rewards from your favourite brands and retailers that are just waiting to be activated. Terms & Conditions apply.
Security
Your security and privacy are as important to us as they are to you.
Fingerprint
You can log in to the AAMI App safely and securely using Fingerprint ID or Touch ID for Android and Apple devices.
Face ID
You can log in to your device using facial recognition (Face ID) on your iPhone X and other compatiable devices.
Download the app today
AAMI App
Frequently Asked Questions
As the AAMI Access App will be discontinued, it is recommended you download and start using the new AAMI App straight away. The new AAMI App has a lot of cool features that can help you make and track claims and manage policies. To get started, simply download the AAMI App from the Apple Store or Google Play.
You can continue to use the Suncorp Insurance App, particularly if you have insurance policies with other Suncorp Group brands such as Suncorp Insurance, GIO, Apia or Shannons. If you’re simply an AAMI customer, you may prefer to use the new AAMI App. To get started, simply download the AAMI App from the Apple Store or Google Play.
You can use both. If you’d like to receive mobile app notifications and alerts about your policies, you may prefer to use the new AAMI App.
Here’s a summary of the insurance policies supported within the AAMI App:
- Comprehensive Car Insurance – Get a Quote, Renew, Pay Excess, Make a Claim, Track a Claim, Find policy number, Update my details
- NSW CTP Insurance – Get a Quote, Find policy number, Make a Claim
- SA CTP Insurance – Find policy number, Get a Quote, Make a Claim
- ACT MAI Insurance – Find policy number, Get a Quote, Make a Claim
- Home Owner / Occupier Insurance – Get a Quote, Renew, Pay Excess, Make a Claim, Track a Claim, Find policy number, Update my details
- Landlord Insurance – Get a Quote, Renew, Pay Excess, Make a Claim, Track a Claim, Find policy number, Update my details
- Comprehensive Motorcycle Insurance – Get a Quote, Renew, Pay Excess, Make a Claim, Track a Claim, Find policy number, Update my details
- Caravan Insurance – Get a Quote, Find policy number, Update my details
- Travel Insurance – Get a Quote, Renew, Retrieve a Quote Find policy number, Make a Claim
- Life Insurance & Income Protection – Get a Quote, Renew, Pay excess, Find policy number
No dramas. We are here to help you. You can get in contact with us by dialling 1300 226 446 or by emailing appsupport@aami.com.au. Our app support team is available Monday to Friday, 9am to 5pm.
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