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Car Insurance FAQs

You’ll find many answers to the most common questions about AAMI’s car insurance policies here. If you can’t find what you’re looking for or have a specific question regarding your own policy, please contact us.

Updating / Changing Your Car Insurance Policy


General Enquiries

Emergency Services Levy

Cancelling / Renewing Your Policy

This is just a summary. For full details, check the PDS (Product Disclosure Statement) It's dry, we know, but it's essential reading.

Coverage Checker FAQS

The Coverage Checker is for AAMI Comprehensive Car Insurance customers, or people considering comprehensive cover. You can ask a cover-related question here.



Covers you for your car and other people's vehicles + property

More about Comprehensive Car

Coverage Checker


Covers you for other people's vehicles + property

More about Third Party

Modifications and accessories

Modifications are alterations made to your vehicle that change its original manufacturer's standard construction or performance - such as modified suspension.

Accessories are things that are added to your vehicle for convenience or attractiveness - such as tinted windows in a car - that don't change its original manufacturer's standard construction or performance.

AAMI car policies automatically include cover for modifications and accessories up to the amount your vehicle's covered for. There's no need to list them on your policy, just make sure the amount you cover your car for is enough to also cover the value of all the insured accessories and modifications.

Got a question?

Ask the AAMI Virtual Assistant