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How to make a Caravan Insurance Policy claim

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ONLINE

  • Simple six step process 
  • Takes only 10 mins (approx)
  • Once lodged, we'll give you a call within 48 hours* (mostly 24 hours)
Claim online now

24 hours / 7 days a week

CALL US

What happens after you make your claim

FIRST

We take care of it from here

You can track the progress of your claim online or you can speak to someone in our claim centre anytime. If we need to confirm anything, we'll call you.

Track your claim

SECOND

Assessment

If we need to, we'll check out your caravan to assess the damage.

THIRD

Repair, replace or payout

All sorted, you're back on track.

FINALLY

Follow up

We'll check in with you to make sure you're happy with the outcome of your claim.