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Currently available for
Claim online
- Comprehensive Motorcycle
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Not available for
- Third Party
- Third Party Fire & Theft
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Why claim online?
- Claim 24/7 via My Account or via the AAMI App
- Simple claims lodgement process
- Upload photos or documents easily
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Download on the App Store
Get it on Google play
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Claims process
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1. Have your details ready
We’ll need details of what happened, and any photos or documents related to the event.
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2. Lodge your claim 24/7
Whether you prefer to claim online1 or talk to one of our friendly consultants over the phone, we will be here to help you every step of the way.
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3. Assessment
We will assist you in arranging the assessment and repair process for your vehicle.
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4. Track your claim
Track the progress of your claim online at any time, whether you lodged it online or over the phone.
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5. Finalise your claim
We’ll let you know once your motorcycle is ready to be collected, or organise a payout if applicable.
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1Using Claim online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your property, please call us anytime on 13 22 44. Claim online is only for holders of eligible AAMI insurance policies. Claim online is not available for Third Party Property Damage (Car or Motorcycle), Strata Insurance, International Travel, Business, Life, Accidental Death, Income Protection, Bill Protect or Compulsory Third Party (CTP) policy types.