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How to make a Strata Insurance Policy claim
What happens after you make your claim
FIRST
We take care of it from here
You can speak to someone in our claim centre anytime. We supply regular updates to keep you informed. If we need to confirm anything, we'll call you.
SECOND
Assessment
If we need to, we'll check out your home or contents to assess the damage.
THIRD
Repair, replace or payout
All sorted, you're back on track.
FINALLY
Follow up
We'll check in with you to make sure you're happy with the outcome of your claim.