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Pay excess or renew your policy


Enter the email address you used when you purchased the policy. We will send your payment receipt to this email address.

Update your details

To edit the following details, please contact Service NSW online or call 13 77 88.

  • Change of ownership
  • Update your address

To edit the following details, please contact AAMI on 13 22 44.

  • Update of vehicle drivers
  • Update driving history

Open Hours

Mon to Fri: 8am-6pm AEST/AEDT
Sat: 8am-4pm AEST/AEDT
Closed Sunday

Payment Reference Number:

This can be found under 'Payment Options' on your renewal notice, or call us on 13 22 44 to obtain the PRN.

Open Hours

Mon to Fri: 8am-6pm AEST/AEDT
Sat: 8am-4pm AEST/AEDT
Closed Sunday


To retrieve your quote you will need the following?

  • Quote Number
  • Email Address and
  • Surname OR Date of Birth

Your quote number can be found in the email we sent when you saved your quote.

Got a question?

Ask the AAMI Virtual Assistant