Contact us about

Car & Vehicle

Take control with My Account

Skip the queue! AAMI customers can – depending on their policy type – check policy info, make payments, lodge claims and more online, 24/7

Log in to My Account

Renew my policy

Missed a payment

Make a claim

Log in for 24/7 access

Make a range of changes via AAMI online services.

  • Get up to date on monthly payments
  • Update contact details like phone number or email 
  • Change your address or swap your car
  • Update your rego, car usage, distance travelled yearly, or listed drivers
  • Cancel your policy
Log into My Account
Register

Other ways to get in touch with AAMI

GIVE US A CALL

13 22 44

+61 3 8520 1300

POLICY ENQUIRIES:
You can call us up with a policy enquiry between 8am and 7pm AEDT.

Make a claim

13 22 44

+61 3 8520 1300

CLAIM LODGEMENT
Our claims team is available 24/7 except on some national public holidays.

CLAIM ENQUIRIES
Available 8am-7pm Monday - Friday,
8am-5pm Saturday - Sunday AEDT

Make a claim

Chat with us

Chat 24/7 with AAMI's Virtual Assistant

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Whatsapp iconChat with us on Whatsapp

We reply to Messenger and Whatsapp messages between 8am and 9pm AEDT. But if you drop us a message outside those times, we'll reply when we can.