Complete the simple stuff online!
Skip the queue! AAMI customers can – depending on their policy type – check policy info, make payments, lodge claims and more online, 24/7
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AAMI's Virtual Assistant is ready to answer your questions, 24/7.
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Make a range of changes via AAMI online services.
- View policy
- Make or track a claim
- Grab your policy documents
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Other ways to get in touch with AAMI
Give us a call
POLICY ENQUIRIES
You can call us up with a policy enquiry between 8am and 7pm AEDT.
Make a claim
CLAIM LODGEMENT
Our claims team is available 24/7 except on some national public holidays.
CLAIM ENQUIRIES
Available 8am-7pm Monday - Friday,
8am-5pm Saturday - Sunday AEDT
Make a claim
Chat to us on social
We reply to messages between 8am and 9pm AEDT. But if you drop us a message outside those times, we'll reply when we can.