Preparing for severe weather? We're here to help.
Find out more information on the events we can cover under your policy.
We’re here to help, please visit our dedicated COVID-19 information page.
No need to log in or register.
AAMI's Virtual Assistant is ready to answer your questions, 24/7.
Grab your policy documents
Check your excess, coverage limits and more
Make a payment or renew
Make a claim
Certificate of Insurance
Make a range of changes via AAMI online services.
13 22 44
+61 3 8520 1300
You can call us up with a policy enquiry between 8am and 7pm AEDT.
Our claims team is available 24/7 except on some national public holidays.
Available 8am-7pm Monday - Friday,
8am-5pm Saturday - Sunday AEDT
Chat with us on Messenger
Chat with us on Whatsapp
We reply to messages between 8am and 9pm AEDT. But if you drop us a message outside those times, we'll reply when we can.