Complete the simple stuff online!
Skip the queue! AAMI customers can – depending on their policy type – check policy info, make payments, lodge claims and more online, 24/7
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AAMI's Virtual Assistant is ready to answer your questions, 24/7.
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Make a range of changes via AAMI online services.
- Get up to date on payments
- Make or track a claim
- Update policy details - unspecified or specified portable valuables (Contents Insurance only), payment details, or update your sum insured.
- Cancel your policy
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Other ways to get in touch with AAMI
Give us a call
Make a claim
Our claims team is available for claim enquiries 24/7 except on some national public holidays.
Make a claim
Chat to us on social
We reply to messages between 8am and 9pm AEDT. But if you drop us a message outside those times, we'll reply when we can.