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How to make an ACT CTP claim

CALL US

To lodge your claim, one of our friendly staff will be there to take care of you.

If your CTP insurance is with AAMI and you caused the accident you will need to complete a Motor Accident Notification Form (MANF) which is available on the ACT Treasury website.

  • 13 22 44
    Mon to Fri: 8am - 6pm AEST
    Sat: 8am - 4pm AEST

MAIL

You will need to complete a Motor Accident Notification Form (MANF) which is available on the ACT Treasury website.

You can post the completed MANF form to:

AAMI CTP Claims
GPO Box 706,
CANBERRA ACT 2601

ONLINE

You will need to complete a Motor Accident Notification Form (MANF) which is available on the ACT Treasury website.

You can email the completed MANF form to:

After making an ACT CTP claim

When a claim form arrives at our office,

  • we lodge a claim, 
  • give it a claim number, and 
  • assign it to one of our specialised Claims advisors who will look after your claim. 

Their name and direct phone number will be on the letter that comes with the information folder provided to CTP claimants. Our claims staff are encouraged to maintain open communication with you at all times. They can answer any questions you have about your claim - please feel free to contact them.