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We're on the ground and ready to help.

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Customer Support Team
Our teams are on the ground and ready to support customers impacted by significant weather. Appointments are available and can be booked HERE.
location
Wynnum
Address

Wynnum Scout Hall
14 Bridge Street
Wynnum QLD 4178

Times

Monday, 1 June to Tuesday, 2 June 9.00am - 5.00pm
Wednesday, 3 June to Thursday, 4 June 9.00am - 4.00pm
Friday, 5 June 9.00am - 5.00pm
Saturday, 6 June 9.00am - 2.00pm

Bookings can be made HERE

location
Currumbin
Address

Currumbin RSL Sub Branch
164 Duringan Street
Currumbin QLD 4223

Times

Monday, 1 June 10.30am - 5.00pm
Tuesday, 2 June to Friday, 5 June 9.00am - 5.00pm
Saturday, 6 June 9.00am - 2.00pm

Bookings can be made HERE

location
Bribie Island
Address

Bribie Island Hotel
29 Sylvan Beach Esplanade
Bellara QLD 4507

Times

Monday, 1 June to Thursday, 5 June 9.00am - 5.00pm
Friday, 6 June 9.00am - 3.00pm

Bookings can be made HERE

location
Shailer Park
Address

KP Centre
373 Chatswood Rd
Shailer Park QLD 4128

Times

Monday, 8 to Friday, 12 June 9.00am - 5.00pm
Saturday, 13 June 9.00am - 2.00pm

Bookings can be made HERE

location
Maroochydore
Address

Millwell Road Community Centre
11a Millwell Road East
Maroochydore QLD 4558

Times

Monday, 8 June 10.00am - 5.00pm
Tuesday, 9 to Friday , 12 June 9.00am - 5.00pm
Saturday, 13 June 9.00am - 2.00pm

Bookings can be made HERE

ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by severe storms in 2025. Bookings are not required.
location
Clifton
Address

Clifton Senior Citizens Centre
8 Meara Place
Clifton QLD 4361

Times

Monday, 8 June to Tuesday 9 June 10.00am to 4.00pm

Please note locations and opening times are subject to change – please refer back to this page for current information.
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Other ways to stay updated
AAMI App
Message your claim manager, live chat with our online claims specialists and upload documents and photos.
Download the app
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AAMI My Account
Message your claim manager, live chat with our online claims specialists and upload documents and photos.
Login now
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Not registered?
If you need help getting registered please contact our dedicated app support team.
Call 1300 786 277
tel:1300786277