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We're on the ground and ready to help

We're ready to help and are working as fast as we can to provide the support you need.

If your car or home was damaged by the east coast storms and floods please come and visit our Customer Support Team.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Queensland – Community Forums

To further support you, AAMI has launched a series of community forums to provide an opportunity to meet with a member of our team to discuss your claim. Space is limited so please ensure you register your interest below to secure a spot.

Oxley, QLD

Location:

Oxley Golf Club
290 Boundary Road,
Oxley QLD

Times:

Tues 17 May
3pm – 7pm (AEST)

Register your interest

Ashgrove, QLD

Location:

Taylor Range Country Club
28 Greenlanes Rd,
Ashgrove QLD

Times:

Wed 18 May
3pm – 7pm (AEST)

Register your interest

Brighton, QLD

Location:

The Brighton Hotel
196 Brighton Terrace,
Brighton QLD

Times:

Thurs 19 May
3pm – 7pm (AEST)

Register your interest

Maryborough, QLD

Location:

Maryborough Neighbourhood Centre
25 Ellina Street,
Maryborough QLD

Times:

Mon 23 May
3pm – 7pm (AEST)

Register your interest

Gympie, QLD

Location:

The Pavilion Conference and Reception Centre
Gympie Showgrounds
77 Exhibition Road,
Southside QLD
(Parking enter via Adrian McClintock Park entry)

Times:

Tues 24 May
3pm – 7pm (AEST)

Register your interest

Caboolture, QLD

Location:

Sports Central Caboolture
Cnr Hasking St & Beerburrum Rd,
Caboolture, QLD

Times:

Wed 25 May
3pm – 7pm (AEST)

Register your interest

Coorparoo, QLD

Location:

Coorparoo RSL,
45 Holdsworth Street,
Coorparoo QLD

Times:

Thurs 26 May
3pm – 7pm (AEST)

Register your interest

NSW - Townhalls

To further support you, the Insurance Council of Australia (ICA) has launched a townhall series. We will have members of the AAMI Claims team available to speak with you after the ICA townhall concludes. Space for the townhalls is limited so please register your interest below to secure a spot.

Murwillumbah, NSW

Location:

Murwillumbah Services Club
10 Wollumbin St,
Murwillumbah

Times:

Mon 23 May
5.30pm – 10.00pm (AEST)

Register your interest

Mullumbimby, NSW

Location:

Mullumbimby Ex-Service Club
58 Dalley St,
Mullumbimby

Times:

Tues 23 May
5.30pm – 10.00pm (AEST)

Register your interest

Lismore, NSW

Location:

The Auditorium
Southern Cross University Lismore Campus
Military Rd,
East Lismore

Times:

Wed 25 May
5.30pm – 10.00pm (AEST)

Register your interest

Grafton, NSW

Location:

Grafton District Services Club
(Les Beattie Function Room)
105-107 Mary Street,
Grafton

Times:

Tues 31 May
5.30pm – 10.00pm (AEST)

Register your interest

Casino, NSW

Location:

Casino RSM Club
(Mirage Room)
162 Canterbury Street,
Casino

Times:

Wed 1 June
5.30pm – 10.00pm (AEST)

Register your interest

Lennox Heads, NSW

Location:

Lennox Heads Cultural Centre
1 Mackney Lane,
Lennox Head

Times:

Thurs 2 June
5.30pm – 10.00pm (AEST)

Register your interest

NSW - Recovery Hubs

Our team continues to be on the ground in the below locations and are ready to help you – registration is not necessary.

Ballina, NSW

Location:

Ballina Surf Club,
Lighthouse Parade,
East Ballina

Times:

Mon - Fri
9am - 4:30pm (AEST)

Lismore, NSW

Location:

Southern Cross University,
Military Rd,
East Lismore

Times:

Mon - Fri
9am - 4:30pm (AEST)

 

Mullumbimby, NSW

Location:

Mullumbimby Civic & Community Centre
55 Dalley St,
Mullumbimby

Times:

Mon - Fri
9am - 4pm (AEST

CLOSED FRI 20 MAY

Murwillumbah, NSW

Location:

Murwillumbah Civic Centre,
10-14 Tumbulgum Road,
Murwillumbah

Times:

Mon - Fri
9am - 4pm (AEST)

Please note these locations and opening times are subject to change - please refer back to this page for current information.

Other ways to stay updated

AAMI App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

AAMI My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please contact our dedicated app support team.

1300 786 277

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