When you need us most, we're on the ground and ready to help

Please check this page during major weather events to find on the ground support.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Locations

Far North Queensland

Our team will be available in Far North Queensland to assist customers impacted by Tropical Cyclone Jasper. 

Cairns

Location:

Brothers League Club Cairns
99-107 Anderson St,
Manunda

Times:

Tuesday, 3 September
10am – 6pm

Port Douglas

Location:

Pullman Port Douglas Sea Temple Resort & Spa
Mitre St, Port Douglas

Times:

Wednesday, 4 September
10am – 5pm

Southeast Queensland

Our team will be available in Southeast Queensland to assist customers impacted by the Christmas and New Years 2023 storms.

Upper Coomera

Location:

The Well Community Centre
58 Highland Way, Upper Coomera

Times:

Wednesday, 11 September
9am-5pm

Jimboomba

Location:

Jimboomba Community and District Hall
Cnr Johanna St & Honora St
Jimboomba

Times:

Thursday, 12 September
9am-5pm

Tamborine Mountain

Location:

Vonda Youngman Centre
2-4 Knoll Road,
Tamborine Mountain

Times:

Friday, 13 September
8am-3pm

Please note these locations and opening times are subject to change – please refer to this page for current information.

Other ways to stay updated

AAMI App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

AAMI My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please contact our dedicated app support team.

1300 786 277

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