We're on the ground and ready to help.
Please check this page regularly to find the latest locations and opening times to speak to us about your claim.
Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations in Casterton to support customers impacted by the hail and storms in October 2024.
Bookings are recommended and can be made via the ICA website.
Mobile Disaster Response Hubs
Our team is on the ground and ready to help our customers impacted by ex-Tropical Cyclone Alfred and the North Queensland floods.
Please note locations and opening times are subject to change – please refer back to this page for current information.
How you can learn more
Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.