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We're on the ground and ready to help

We're ready to help and are working as fast as we can to provide the support you need.

If your car or home was damaged by the east coast storms and floods please come and visit our Customer Support Team.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Townhalls

To further support you, the Insurance Council of Australia (ICA) is continuing their townhall series in Queensland and Northerm NSW. We will have members of the AAMI Claims team available to speak with you after the ICA townhall concludes. Space for the townhalls is limited so please register your interest below to secure a spot.

Queensland

Brisbane South, QLD

Location:

Forest Lake Tavern,
245 Forest Lake Boulevard,
Forest Lake

Times:

Thursday, 16 June
5.30 – 10pm (AEST)
Register your interest

Ipswich, QLD

Location:

North Ipswich Reserve Function Centre – South Room,
43 The Terrace,
North Ipswich

Times:

Monday, 20 June
5.30 – 10pm (AEST)
Register your interest

Gatton, QLD

Location:

Lockyer Valley Cultural Centre,
34 Lake Apex Drive,
Gatton

Times:

Tuesday, 21 June
5.30 – 10pm (AEST)
Register your interest

Beenleigh, QLD

Location:

Beenleigh Events Centreb,
Kent Street,
Beenleigh

Times:

Wednesday, 22 June
5.30 – 10pm (AEST)
Register your interest

Caboolture, QLD

Location:

Sports Central,
Corner of Hasking Street and Beerburrum Road,
Caboolture

Times:

Monday, 27 June
5.30 – 10pm (AEST)
Register your interest

NSW

Chinderah, NSW

Location:

Kingscliff Beach Bowls Club,
131 Marine Parade,
Kingscliff

Times:

Thursday, 23 June
5.30 – 10pm (AEST)
Register your interest

NSW - Recovery Hubs

Our team continues to be on the ground in the below locations and are ready to help you – registration is not necessary.

Ballina, NSW

Location:

Ballina Surf Club,
Lighthouse Parade,
East Ballina

Times:

Mon - Wed
9am - 4:30pm (AEST)

Lismore, NSW

Location:

Harold Fredericks Carpark,
Cnr Dawson & Magellan Streets
Lismore

Times:

Mon - Fri
9am - 4pm (AEST)

Mullumbimby, NSW

Location:

Mullumbimby Civic & Community Centre
55 Dalley St,
Mullumbimby

Times:

Mon - Wed
9am - 4pm (AEST)

Murwillumbah, NSW

Location:

Murwillumbah Civic Centre,
10-14 Tumbulgum Road,
Murwillumbah

Times:

Mon - Thurs
9am - 4pm (AEST)

Kingscliff, NSW

Location:

Cudgen Beach Surf Club,
Opposite the Fig Tree Roundabout
61 Marine Parade,
Kingscliff

Times:

Fri 24 June
10am - 4pm (AEST)

Please note these locations and opening times are subject to change - please refer back to this page for current information.

Other ways to stay updated

AAMI App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

AAMI My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please contact our dedicated app support team.

1300 786 277

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