When you need us most, we're on the ground and ready to help

Please check this page during major weather events to find on the ground support.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Locations

QLD | Recovery Centre

Our team will be available in North Queensland to assist customers impacted by recent storms and flooding.

Townsville

Address

Townsville Stadium

Stuart Dr,
Annandale QLD 4814

Times

9am – 4pm daily
From Wednesday 5 February

Cardwell

Address

Cardwell Community Hall

Cnr Brasenose and Gregory Streets,
Cardwell QLD 4849

Times

9am – 4pm daily

QLD | Disaster Response Mobile Hubs

 

Railway Estate

Address

NQ Cowboys High Performance Centre

26 Graham Murray Place,
Railway Estate QLD 4810

 

Times

Thursday 6 - Friday 7 February
9am – 4pm

 

Saturday 8 – Sunday 9 February
CLOSED

 

Monday 10 – Tuesday 11 February
9am – 4pm

Please note these locations and opening times are subject to change – please refer to this page for current information.

Other ways to stay updated

AAMI App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

AAMI My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please contact our dedicated app support team.

1300 786 277

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