Our team is on the ground and ready to support customers impacted by significant weather.
Mobile Disaster Response Hubs
location
Euroa, VIC
Address
34 - 36 Railway Street
Euroa VIC 3666
Times
Monday, 16 February to Thursday,
19 February 9.00am to 3.00pm
Community Recovery Centre
location
Alexandra, VIC
Address
Alexandra Shire Hall
55 Grant Street
Alexandra VIC 3714
Times
Friday, 13 February 10.00am to 3.00pm
Saturday, 14 February 10.00am to 1.00pm
Monday, 16 February to Thursday, 19 February 10.00am to 3.00pm
location
Euroa, VIC
Address
34-36 Railway Street
Euroa VIC 3666
Times
Friday, 20 February 9.00am to 3.00pm
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by severe weather in January and February 2025. Bookings are recommended and can be made HERE.
location
Harden, NSW
Address
Harden Country Club
East Street
Harden NSW 2587
Times
Tuesday, 17 February and Wednesday, 18 February 10.00am to 5.00pm
Bookings can be made HERE.
Please note locations and opening times are subject to change – please refer back to this page for current information.
How you can learn more
Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.
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Other ways to stay updated
AAMI App
Message your claim manager, live chat with our online claims specialists and upload documents and photos.
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AAMI My Account
Message your claim manager, live chat with our online claims specialists and upload documents and photos.
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If you need help getting registered please contact our dedicated app support team.
Call 1300 786 277