If I disclose something personal about my situation, can anyone else see that information?

If you choose to disclose information about your circumstances, we’ll always ask for your consent to keep that information on your policy. We ask this to ensure future claims across any AAMI policy you have will have consistent information and context for any additional support that where possible, we are able to provide. If you don’t consent to the capture of that information, we won’t record anything you’ve shared.

We know circumstances can change, so you can ask for this information to be removed at any time. This means our Claims Officer may be unaware of your circumstances, which may mean repeating important information to them.