We offer cover for loss or damage caused by flood1 with Home Building Insurance, Home Contents Insurance and Landlord Insurance2 unless you have Fire and Theft Contents Insurance or have opted to remove this cover from your policy.
If you have removed flood cover from an existing policy, your certificate of insurance will show this limitation in your cover.
Limits, conditions and exclusions apply. Read your applicable Product Disclosure Statement (PDS) for full details.
Contact our dedicated claims team via live chat.
8am – 9pm Monday – Friday AEDT
9am – 5pm Saturday – Sunday AEDT
Emergency support services
Community support services
- Queensland Government disaster support services
- Service NSW Emergencies & natural disasters support
- VIC Emergency Relief and Recovery Assistance
- Lifeline
- Australian Red Cross
- Salvation Army
- Volunteering Queensland
- St. Vincent de Paul
- RSPCA
- St John Ambulance
- Beyond Blue
- Black Dog Institute
- MensLine Australia
1 Actions or movements of the sea and storm surge are not covered (unless the storm surge damage occurs at the same time as damage caused by storm). Other exclusions apply.
2 This amount may be less than what it would cost you to arrange repairs or rebuild with your own builder. We’re able to secure discounts through our supplier network.