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How to make a Strata Insurance Policy claim

MOBILE APP

  • Gather details at the scene
  • Take & upload photos directly
  • Instant claim number
  • Track your claim

Get the app on

24 hours / 7 days a week

CONTACT US

  • GPO BOX 2988
    Brisbane, QLD 4001

What happens after you make your claim

FIRST

We take care of it from here

You can speak to someone in our claim centre anytime. We supply regular updates to keep you informed. If we need to confirm anything, we'll call you.

SECOND

Assessment

If we need to, we'll check out your home or contents to assess the damage.

THIRD

Repair, replace or payout

All sorted, you're back on track.

FINALLY

Follow up

We'll check in with you to make sure you're happy with the outcome of your claim.