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Our Awards

From customer service to technology and road safety, we're regularly recognised for our commitment to our customers and our support in the community.

2016

2016 Global Reviews Digital Customer Experience Index

1st Place for Life Insurance

2015

FST Media Tech & Innovation in Financial Services

Insurer Of The Year

2015

Money Magazine Best of the Best

Cheapest Home & Contents Insurance

2015
2013

Guidewire Global Innovation Awards

Service Innovation

2014
2013
2012
2011

Money Magazine Consumer Finance Awards

Insurer of the Year

2013
2012

Australian Banking and Finance Magazine

Best use of Social Media

2011

International Customer Service Professionals

People's Choice Award

2011

Smart Investor League of Exceptional Service (SMILES) Awards

Best General Insurer

2011

Money Magazine Best of the Best Awards

Gold Award for Cheapest Car Insurance

2010

Smart Investor League of Exceptional Service (SMILES) Awards

Best in Show - General Insurer

2010

Amber eService Excellence Awards

Best Online Insurance

2008

Australian Banking and Finance Magazine Awards

Best Call Centre, Insurance

2005-06

Customer Service Institute of Australia’s Australian Service Excellence Awards

National Australian Service Excellence (Large Business) Award

2005-06

Customer Service Institute of Australia’s Australian Service Excellence Awards

Best of the Best Award (under 10,000 staff)