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Introducing the new AAMI Strata Insurance Product Disclosure Statement (PDS) for policies renewing on or after 15 December 2020. The PDS is an important legal document that contains details of the product you purchase so you need to read it carefully.
Here at AAMI, we want to provide clarity and certainty in your time of need. We’ve changed the layout of the PDS to help make it easier to understand. And we have also made other changes to the policy – we have added and changed cover and we have added and changed exclusions and conditions.
Important change
Our Strata Insurance will no longer provide any cover for your building if the building or a unit is used for short stays, holiday rentals or house sharing. This includes if a unit is available through Airbnb or Stayz. Do not renew your policy if the building or a unit is used for short stays, holiday rentals or house sharing, as you will not have any cover. If you pay by direct debit, you will need to call us to cancel the direct debit.
Below are some examples of things we have changed:
For full details, please refer to your PDS.
The purpose of this page is to advise you of the various changes that we have made to our AAMI Strata Insurance Product Disclosure Statement (PDS).
THINGS WE DON'T COVER
General Exclusions are now called ‘Things we don’t cover’
Things we don’t cover includes some new exclusions such as:
CHANGES TO CLAIMS SECTION
Changes have been made to the Claims section, including introducing or changing:
The information above is not a complete list of the changes to your Strata Insurance. For full details of what is and isn’t covered, please read the AAMI Strata Insurance Product Disclosure Statement (PDS). Consider the Product Disclosure Statement before making a decision about this insurance.
THINGS WE DON'T COVER
General Exclusions are now called ‘Things we don’t cover’
Things we don’t cover includes some new exclusions such as:
CHANGES TO CLAIMS SECTION
Changes have been made to the Claims section, including introducing or changing:
SUMMARY OF COVER TABLE
New ‘Summary of cover’ table including covers and additional covers to assist you navigating the new format.
CHANGE WHEN THERE ARE JOINT POLICYHOLDERS
During the period of insurance, we might ask all joint policyholders first before we action a request or direction in relation to your policy (e.g. before we cancel your policy, reduce your cover or remove another policyholder). This way we can help protect the interests of all policyholders.
NEW SECTION - CONDUCT OF OTHERS
When we consider a claim, we will have regard to prejudice you have suffered due to conduct of others and may meet the claim when we are not legally required to do so.
CANCELLATION FEE - REMOVED
If you decide to cancel your insurance cover with AAMI, you will no longer be charged a cancellation fee.
TEMPORARY ACCOMMODATION
AAMI has added a definition for a unit that ‘cannot be lived in’, which means destroyed or made completely or partially unfit to be lived in. This might include if the utilities are not available or it is not safe to live in.
EMBEZZLEMENT OF FUNDS
We have removed the reference to providing accounting records ‘to our satisfaction’ and included examples of the records that you might need to provide to prove your loss.
OFFICE BEARER'S LIABILITY
We have updated the language to make this additional cover clearer.
LEGAL INFORMATION
COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how AAMI collects and uses data related to your online activity, and how you can choose to remain anonymous.
AAI LIMITED TRADING AS AAMI
AAMI Home Building and Home Contents Insurance, Landlord Insurance, Strata Insurance, Car Insurance, Motorcycle Insurance, NSW and SA CTP Insurance, ACT MAI Insurance, Caravan Insurance, Business Insurance and Travel Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. Registered Office, Level 28, 266 George St, Brisbane QLD 4000.
Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Read the relevant Product Disclosure Statement or Policy Document available at www.aami.com.au and consider whether it's appropriate for you before making any decisions about whether to buy or continue to hold a product.
This content is current for Home Building, Home Contents, Fire & Theft Contents, Landlord, Strata, Car, Caravan and Motorcycle Insurance policies with a start date after 14 December 2020.
AAMI PET INSURANCE
Pet Insurance is issued by The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); distributed by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL) and PIPL's authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) (Ventures) under the AAMI brand); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL and Ventures are authorised representatives of PetSure. PIPL and PIPL's authorised distribution partners (including Ventures) will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any - ask PetSure for more details.
AAMI HEALTH INSURANCE
AAMI Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib.
AAMI LIFE INSURANCE
AAMI Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by either Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) or by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). Both Asteron and TAL Life are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the AAMI brand (brand of the Suncorp network) under licence. Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807, AFSL 230859 (AAI) trading as AAMI which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 will be issued by Asteron Life & Superannuation Limited, ABN 87 073 979 530, AFSL 229880 (Asteron). The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.
Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017, AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Products you must read the relevant Product Disclosure Statement.
