Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

Policy documents for CTP Insurance Claim Information

  Current documents

CTP Personal Injury Claim Information Kit
This booklet will guide you through the CTP insurance claims process.

AAMI CTP Consumer Appeals
What to do if you have a problem or disagreement.

Glossary

Product Disclosure Statement (PDS)
An important legal document that contains the terms and conditions of your cover, including what is and isn’t covered. Read it together with your Certificate of Insurance.

Key fact sheet
Offers a shorter version of what is and isn't covered, without being a complete statement of your cover. 

Supplementary Product Disclosure Statement (SPDS)
Sometimes, we may need to change the terms and conditions of a PDS, in which case we issue a supplementary PDS.

Premiums, Excess, Discounts & Claims Payments guide (PED Guide)
Explains how we calculate premiums, the excesses that apply, any discounts and how we pay claims. Read it together with the PDS.

Certificate of Insurance

Confirmation of the insurance cover you purchased, including when it starts and ends, the type of insurance it is, and how much you paid. Sometimes referred to as your ‘Schedule’.