Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

  • Home

    1. $100 OFFnew Comprehensive Car policies online

      Get a quote now

    2. All Home & Property Products

      $50 OFFa combined Home and Contents policy online

      Get a quote now

    3. All Health Products

      Customer Rewards

      2 & 6 month wait on extras waived and $175 eGift card with new Combined Hospital and Extras cover

      with new Combined Hospital + Extras cover

      Ends 30th June 2018. T&C's apply 

      13 22 44
      MON to FRI - 8.00am - 8.00pm AEST/AEDT
      SAT - 9.00am - 1.00pm AEST/AEDT

      Get a Health Insurance quote online today

      Get a quote now
    4. Travel

    5. All Life & Income Protection Insurance

      CONTACT US
      13 22 44

      Quotes and Sales:
      MON - FRI 8am - 8pm AEST

      Existing Customers:
      MON - FRI 8am - 6pm AEST

      Claims:
      MON - FRI 8.30am - 5.30pm AEST

    6. All Business Insurance Products

      13 22 44
      MON to FRI - 8.30am - 6pm AEST

      Certificate of Currency

      Business Insurance Information

      Contact us

    7. MY ACCOUNT
    8. HELP CENTRE
    9. CLAIMS
    10. RENEW OR PAY EXCESS

Policy documents for CTP Insurance

  Current documents

CTP Personal Injury Claim Information Kit
This booklet will guide you through the CTP insurance claims process.

Resolving Medical Disputes

MAA Booklet: Rehabilitation and the NSW Motor Accident Scheme

AAMI CTP Consumer Appeals
What to do if you have a problem or disagreement.

Green Slip Guide

Glossary

Product Disclosure Statement (PDS)
An important legal document that contains the terms and conditions of your cover, including what is and isn’t covered. Read it together with your Certificate of Insurance.

Key fact sheet
Offers a shorter version of what is and isn't covered, without being a complete statement of your cover. 

Supplementary Product Disclosure Statement (SPDS)
Sometimes, we may need to change the terms and conditions of a PDS, in which case we issue a supplementary PDS.

Premiums, Excess, Discounts & Claims Payments guide (PED Guide)
Explains how we calculate premiums, the excesses that apply, any discounts and how we pay claims. Read it together with the PDS.

Certificate of Insurance

Confirmation of the insurance cover you purchased, including when it starts and ends, the type of insurance it is, and how much you paid. Sometimes referred to as your ‘Schedule’.

AAMI Home Building and Home Contents Insurance, Landlord Insurance, Strata Insurance, Car Insurance, Motorcycle Insurance, NSW and ACT CTP Insurance, Caravan Insurance, Business Insurance and Travel Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. AAMI Life Insurance and Accidental Injury Insurance are issued by Suncorp Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (SLSL) and are distributed by Suncorp Financial Services Pty Ltd ABN 50 010 844 621, AFSL 229885 (SFS) under the AAMI brand. AAMI Income Protection is issued by SLSL and distributed by SFS, under the brand AAMI, and AAI, who only issues the redundancy benefit. AAI trading as AAMI does not provide any financial product advice in relation to AAMI Life Insurance, Accidental Injury and Income Protection (except in relation to the redundancy benefit).

AAMI Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib) a registered private health insurer, and is arranged by Suncorp Insurance Ventures Pty Ltd ABN 53 158 182 042 (SIV), for which SIV receives commission. Registered Office, Level 28, 266 George St, Brisbane QLD 4000. Information provided is general advice only and has been prepared without taking into account any person’s particular objectives, financial situation or needs. Read the relevant Product Disclosure Statement or Policy Document available at www.aami.com.au and consider whether it’s appropriate for you before making any decisions about whether to buy or continue to hold a product. Information current as of 9 July 2015.