Bushfire support

Find out how to get support after a bushfire.

Ready to help

Ways we can help

Temporary Accommodation

If you can't live in your home after an incident covered by your policy, you may be entitled to reasonable temporary accommodation costs until your home is rebuilt or repaired for up to 10% of the home sum insured. If you’re not sure whether this applies to you, check your policy documents or get in touch with us to discuss your options.

 

Emergency support

We may assist with emergency accommodation and emergency repairs for affected home insurance customers.

 

AAMI in-person claims support

Our customer support teams are on the ground in heavily impacted locations to help with claims face to face.

 

Financial hardship

If you’re affected by Bushfire and experience financial hardship, we may fast track your claim or pay part of the amount in advance.

Frequently Asked Questions

Temporary Accommodation

If you can't live in your home after an incident covered by your policy, you may be entitled to reasonable temporary accommodation costs until your home is rebuilt or repaired for up to 10% of the home sum insured. If you’re not sure whether this applies to you, check your policy documents or get in touch with us to discuss your options.