Broken down?
Call 1800 154 810
Available 24 hours after taking out or adding this optional cover to your policy. For full coverage details, please review the Terms and Conditions.
Optional cover for
Help with flat batteries & tyres
Help with flat batteries
If your car’s battery is flat we’ll jump start it or - subject to availability - arrange a replacement battery if required. While we don’t cover the cost of the replacement battery, we can arrange for one to be supplied as part of our service.
Help with flat tyres
We’ll change your tyre with your car's serviceable spare or tow your car to an approved tyre outlet / nearest safe place.
Help with lost or locked-in keys
We’ll pay up to $250 to help arrange for your spare key to be delivered, or to arrange to gain access to your car.
Help with towing your car
Emergency towing to an accredited repairer, up to 20kms from where your car broke down. If there is no accredited repairer within 20kms, we’ll tow the vehicle to the nearest accredited repairer up to 100kms from the breakdown.
SMS Tracker
See your mechanic’s live location as they’re on their way.
FYI, some geographical limitations apply, so we can’t guarantee this’ll work everywhere in Australia.
Policy document downloads
You’re never too far from help when you add the AAMI Roadside Assist optional cover to your Comprehensive Car Insurance policy. Get help 24/7 Australia-wide if your car breaks down and you need to be towed. It can also help with flat batteries, flat tyres, lost keys and more!
Of course, if you’ve been in an accident, AAMI Roadside Assist can’t help — you’ll need to make a claim on your Car Insurance for that.
If your car breaks down, day or night, we’ll send someone to help. We can offer a tow, emergency petrol delivery, battery jumpstart, and more. *Conditions and exclusions apply.
Need a jump start? We’ll sort you out. Need a whole new battery? We can arrange that too (you will need to pay for the battery itself).
If you’ve got a working spare, we’ll help change the affected tyre. If necessary, we can arrange a tow to a tyre shop or service centre.
If you run out of petrol, we’ll get you moving again. We’ll top you up with enough to get to the nearest petrol station, up to $10 worth.
We’ll arrange for your spare key to be delivered, or for you to gain access to your car. FYI, the most we’ll pay for this is $250.
In an emergency, we’ll tow you to an accredited repairer, up to 20kms from where you broke down. If there isn’t one within 20kms, we’ll tow it to the nearest one up to 100kms away.
AAMI Roadside Assist is an optional cover that can be added to an AAMI Comprehensive Car Insurance policy for an extra premium normally up to $86 per year. Once you’ve paid, you only have to wait 24 hours before you can use it. Read the AAMI Roadside Assistance T & Cs for more information.
Get it now
Got an AAMI policy?
Just give us a call on 13 22 44 to add Roadside Assist to an existing AAMI Comprehensive Car Insurance policy. It’ll help speed things up if you have your policy number.
New to AAMI?
When you get a new AAMI Comprehensive Car Insurance quote, just select the Roadside Assist Optional Cover. It’s as easy as that!
Car insurance
Give us a call
Need help? Call Roadside Assist on 1800 154 810 — any time, 24/7. Want to add Roadside Assist to your policy? Call 13 22 44.
Wait with your vehicle
The average response time is about 45 minutes for metro and major regional centres. This can vary depending on availability.
Help arrives!
One of our qualified mechanics will assess the situation and determine next steps.
Resolution
Our mechanic will either sort it out on the spot, or arrange a tow, if required. They’ll talk you through it either way.
If your car is towed after a breakdown, and you were using it to haul a caravan or trailer at the time, AAMI Roadside Assist will cover the cost of towing your caravan or trailer to the same location as your car. You should tell us when you first call for help if this applies to you, as the towing provider may be unable to tow both the car and the caravan/trailer in one callout. If further callouts are required, you might be liable for related costs.
If you’ve had AAMI Roadside Assist on your policy for over 24 hours and you need roadside assistance, call us anytime on 1800 154 810. We’re here for you 24/7.
The average response time for one of our qualified mechanics to get to you is 45 minutes for metropolitan and major regional centres. We’ll let you know our ETA when you call.
If you’re an existing AAMI Comprehensive Car Insurance customer and your car has been comprehensively insured with us for three years or more, you may be eligible for a Safe Driver Discount of up to 25% off. Call us on 13 22 44 to find out more.
Yes we provide nationwide roadside assistance covering every state and territory in Australia. For full coverage details, please review the Terms and Conditions.
AAMI has partnered with Digicall, the highly experienced Australian roadside assistance network of 3,000 qualified mobile mechanics.
We’ll be on hand to help 24 hours after you purchased or added AAMI Roadside Assist to your AAMI Comprehensive Car Insurance policy.
AAMI Roadside Assist is an Optional Cover only available in conjunction with AAMI Comprehensive Car Insurance. There is no cover for AAMI Roadside Assist within the first 24 hours of adding the optional cover. Please read the AAMI Roadside Assistance T&Cs for the terms, including the coverage, limitations and exclusions. For full details about what is and isn't covered under your AAMI Comprehensive Car Insurance, check the Product Disclosure Statement.
Help with flat batteries & tyres
Help with flat batteries
If your car’s battery is flat we’ll jump start it or - subject to availability - arrange a replacement battery if required. While we don’t cover the cost of the replacement battery, we can arrange for one to be supplied as part of our service.
Help with flat tyres
We’ll change your tyre with your car's serviceable spare or tow your car to an approved tyre outlet / nearest safe place.
Help with emergency fuel
We’ll provide you with up to $10 worth of fuel to help get you to the closest petrol station. Drive an LPG car? We’ll tow you to the nearest station or place of safety.
Help with lost or locked-in keys
We’ll pay up to $250 to help arrange for your spare key to be delivered, or to arrange to gain access to your car.
Help with towing your car
Emergency towing to an accredited repairer, up to 20kms from where your car broke down. If there is no accredited repairer within 20kms, we’ll tow the vehicle to the nearest accredited repairer up to 100kms from the breakdown.
