Call us on 13 22 44 to add Roadside Assistance to your AAMI Comprehensive Car Insurance policy.
Get a jump start if your battery is flat or a replacement battery on the spot if required (cost of battery not included).
We’ll change your tyre with your car's serviceable spare or tow your car to an approved tyre outlet / nearest place of safety.
We’ll provide you with up to $10 fuel to help get you to the closest petrol station. Drive an LPG car? We’ll tow you to the nearest station or place of safety.
Towing of your car
Towing to the nearest repairer after a break down (up to 20km metro and 100km country
Lost or locked-in keys
We can reimburse you up to $150 towards locksmith services or to get your spare car key delivered.
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How to get AAMI Roadside Assist
Select the AAMI Roadside Assist Optional Extra when you get an AAMI Comprehensive Car Insurance quote. AAMI Roadside Assist will automatically be added to your quote when applying.
AAMI ROADSIDE ASSISTANCE
How do I buy AAMI Roadside Assist?
Simply add AAMI Roadside Assist when you get an online quote for AAMI Comprehensive Car Insurance today. Roadside assistance starts 48 hours after purchase. If you’re already an AAMI Comprehensive Car Insurance customer, call us on 13 22 44 to add AAMI Roadside Assist at any time.
I’ve broken down and need help, who do I contact?
If you’ve had AAMI Roadside Assist on your policy for over 48 hours and you need roadside assistance, call us anytime on 1800 154 810. We’re here for you 24/7.
How long will it take for someone to get to my car?
The average response time for one of our qualified mechanics to get to you is 45 minutes for metropolitan and major regional centres. We’ll let you know our ETA when you call.
Can I get assistance if I break down in another state?
Yes we provide nationwide roadside assistance covering every state and territory in Australia. For full coverage details, please review the Terms and Conditions.
Who handles the call out?
AAMI has partnered with Digicall, the highly experienced Australian roadside assistance network of 3,000 qualified mobile mechanics.
How soon can I use AAMI Roadside Assist?
We’ll be on hand to help 48 hours after you purchased or added AAMI Roadside Assist to your AAMI Comprehensive Car Insurance policy.
Am I eligible for a Safe Driver Reward?
If you’re an existing AAMI Comprehensive Car Insurance customer and your car has been comprehensively insured with us for three years or more, you may be eligible for a Safe Driver Discount of up to 25% off. Call us on 13 22 44 to find out more.
Please read the AAMI Roadside Assist Terms and Conditions for the terms, including the coverage, limitations and exclusions that apply to this optional extra.
If you commenced your policy from 2 January 2017, or your policy was due for renewal on or after 5 February 2017.
AAMI Roadside Assist is an optional extra only available in conjunction with AAMI Comprehensive Car Insurance. For full details about what is and isn't covered under your AAMI Comprehensive Car Insurance, check the PDS (Product Disclosure Statement). It's dry, we know, but essential reading.