For both Comprehensive and Third Party Property Damage Car Insurance, you can jump online to review and update your details in minutes, or jump straight to payment.
It only takes minutes! It’s the perfect time to check your policy so that you’re only paying for the cover you need.
No need to log in! You’ll just need your Policy Number or Payment Reference Number.
Find out how you can save on your Comprehensive Car Insurance premium with these seven tips. You can make these updates online in moments via My Account.
Tip 1 of 7
Want to save some money on your premium? Try raising your excess! Doing so may lower your premium – but will mean you’ll have to pay more if and when you make a claim.
Tip 2 of 7
You can increase or decrease your amount covered, within a specified range, and your premium will change accordingly.
Tip 3 of 7
Consider how many kilometres you are driving each year. It might be less than what you originally told us. If so, you can adjust your km’s, which may reduce your premium.
Tip 4 of 7
Consider if you still need the optional Roadside Assist Cover with your AAMI Comprehensive Car Insurance policy. If you find you no longer need it, you can remove this option, which will help reduce your premium.
Tip 5 of 7
Check that your listed drivers are up to date, and nobody’s listed who doesn’t need to be.
Tip 6 of 7
If your car finance status has changed since you took out the policy – for example, if you’ve paid off the car recently and now own it outright – make sure it’s reflected accurately on your policy. This will likely reduce your premium.
Tip 7 of 7
If you pay your premium annually, you’ll pay less than if you pay by monthly instalments.
You can make changes to your optional covers by logging in to My Account. If you want more info on coverage, check the PDS.
Listing additional drivers on your policy can alter your premium, depending on their details and claims history. Check that your listed drivers are up to date, and nobody’s listed who doesn’t need to be.
We need you to tell us about anyone who drives your car regularly as an additional driver on your policy. This means anyone you can think of who is likely to drive your car more than once throughout your policy period.
Learner drivers don’t need to be listed but an additional excess may apply to them if they’re driving at the time of an insured event.
You can make updates to your policy online, just log in to My Account.
We’re committed to supporting customers facing financial hardship. Our Financial Hardship Policy can help you access support and services when you need them most.
You just have to log in to My Account. Click on ‘View my policy’ and you’ll see an option to ‘Get documents’.
You can download the Certificate of Insurance document which includes details about your cover. You can also download your Tax Invoice which shows what you paid.
You just have to log in to My Account. Click on ‘View my policy’ and you’ll see an option to ‘Get documents’.
You can download your Tax Invoice and send it to your email address.
If you’ve just paid your renewal, you’ll need to wait 48 hours before your Tax Invoice will be available to download.
If your policy has very recently expired, you may still be able to renew it online – check to see if you can still pay for it! Just be aware that you won't be covered if your policy has expired.
You also won’t be able to make any updates to your details if your policy has expired, however, you will be able to make changes online after the policy has been renewed.
If you’re experiencing financial hardship, AAMI is here to support you, we have dedicated services, so don’t hesitate to reach out.
You can save money by paying your AAMI insurance premiums annually. Monthly instalments may give you flexibility, but you pay less overall when you pay in one annual lump sum. Obviously, this isn’t an option for everyone.
You can make updates to your policy online, just log in to My Account.
You can schedule your renewal payment through your bank via BPAY. Use the biller code 655902, Payment Reference Number (PRN) and the renewal amount.
BPay Help
How was I provided the BPay infomation?
Your policy renewal was sent via email or post depending on which option you selected when you purchased the policy, or modified in your online settings. You can change your account settings – including how you receive your renewal – by logging in.
Where is the BPay information located?
Yes you can! Pay with your bank account using the biller code 655902 and your Payment Reference Number (PRN).
BPAY payments can take a few days to process.
Start a chat now with our virtual assistant. If you can’t get the answers you need, one of our consultants will jump in and help out.
Disclaimer:
*Provide us with the name and address of the person at fault and the registration number of the at fault vehicle.
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Insurance issued by AAI Limited ABN 48 005 297 807 trading as AAMI. Limits, conditions and exclusions apply. Read the relevant Product Disclosure Statement before buying this insurance. The Target Market Determination is also available. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.
Update policy
Need to update your policy before you pay? Or don't have your Payment Reference Number handy? With My Account you can:
* limit of $5,000 for online payments.
1 FYI, if the premium payment for your policy is overdue, you won’t be able to edit it before paying.
Update policy
Need to update your policy before you pay? Or don't have your Payment Reference Number handy? With My Account you can:
Quick renewal
Just need to renew your policy, without updating any policy info? No worries! You can do it in just a few moments, with no login required — all you need is:
If the payment is successful, the premium will be debited from your payment card. You should see your account updated within 2 business days.
Quick payment
Just need to pay your excess, without updating any policy info? No worries! You can do it in just a few moments, with no login required — all you need is:
If the payment is successful, the premium will be debited from your payment card. You should see your account updated within 2 business days.
AAMI App
Manage your policy
Want to make payments while on the go? With the AAMI App you can:
AAMI App
Manage your policy
Want to make payments while on the go? With the AAMI App you can:
Check amount covered
In most cases, the replacement value of cars decrease over time, but in recent years, due to increased costs and constrained supply, we have seen some cars increase in value. As such, your amount covered will be automatically changed to reflect this.
You can increase or decrease your amount covered, within a specified range, and your premium will change accordingly.
You can also choose to insure your vehicle for Market Value. This will change your premium.
Refer to the PDS for details.
Kilometres driven
When you took out your policy, you would've given us an estimate of how much you drive your car in a year, and that figure informs your premium price. Usually, a higher estimate results in a higher premium, since your'e at greater risk of an incident. If you find yourself driving a lot less then you estimated, maybe because you're working from home or walking to the shops rather than driving, you can log in and adjust this figure. Doing so may reduce your premium a little.
Review listed drivers
Listing additional drivers on your policy can alter your premium, depending on their details and claims history. For example, if you have a teenager who used your car when they started driving but has since bought their own, they may no longer need to be listed. If you decide to remove them, your premium might be reduced.
Your address
If you've moved, make sure your address is updated on your policy. Your location can affect your premium, based on that location's level of risk, so your address being updated can result in your payments being adjusted. Fair warning; that adjustment can reduce your premium, or it may result in an increase. Either way, you'll ensure you're not at risk of having a claim denied or reduced due to incorrect address details.
Eligible policies
Eligible policies include Comprehensive Car Insurance.
Your excess
With AAMI Flexi-Premiums®, you can choose to lower your premium by increasing your excess This'll mean that, while your monthly or yearly premium is cheaper, you'll face more out-of-pocket costs if you make a claim where you're liable to pay an excess. Whether that trade-off is worth it is totally up to you, but it's worth considering.
Updating your details
You may need to update your address, or record a change of car ownership. If so, just get in touch with Service NSW online or call 13 77 88.
To update vehicle driver details or driving history, give AAMI a call on 13 22 44.
Mon–Fri, 8am–6pm NSW time
Sat & Sun, 8am–4pm NSW time
PRN
You can find your Payment Reference Number on your AAMI Renewal Notice.
Payment Reference Number
This can be found in the payment slip of the insurance notice or correspondence you received from us.
Email address
Please enter a valid email address. This is where we’ll send your payment receipt.
BPay Help
How was I provided the BPay infomation?
Your policy renewal was sent via email or post depending on which option you selected when you purchased the policy, or modified in your online settings. You can change your account settings – including how you receive your renewal – by logging in.
Where is the BPay information located?
I still need assistance?
If you cannot locate the payment reference number please call our contact centre for assistance.
13 22 44
24 hours / 7 days a week
Business Insurance Biller Code
Note that the AAMI Business Insurance biller code is different to AAMI Personal Insurance, e.g. Car and Home Insurance.
How was I provided the BPay infomation?
Your policy renewal was sent via email or post depending on which option you selected when you purchased the policy, or modified in your online settings. You can change your account settings – including how you receive your renewal – by logging in.
Where is the BPay information located?
I still need assistance?
If you cannot locate the payment reference number please call our contact centre for assistance.
13 22 44
24 hours / 7 days a week
Register a Pet Insurance account
Quick renewal
Just need to renew your policy, without updating any policy info? No worries! You can do it in just a few moments, with no login required — all you need is:
If the payment is successful, the premium will be debited from your payment card. You should see your account updated within 2 business days.
AAMI roadside assist
AAMI Roadside Assist is a dedicated 24/7 emergency roadside assistance service for your car, from a leading emergency assistance provider. Available 24 hours after taking out or adding this optional cover to your policy. It is additionally subject to the AAMI Roadside Assist Terms and Conditions
AAMI Roadside Assist helps you with:
Damage by uninsured drivers
When your car is damaged by a collision with another vehicle driven by an uninsured driver, we cover damage to your car (up to the amount of $5,000), but only if, the other driver was entirely at fault and you can give us the name and address of the person at fault and the registration number of the at fault vehicle.
New for old replacement
If your car's less than 2 years old and you're the first registered owner, if your car is stolen or damaged and your claim is accepted as a total loss, where possible we'll replace it with a new car of the same make, model and series as your car. See the PDS for full details.
Hire car after not-at-fault-incidents
At AAMI after a not-at-fault accident we provide you with a hire car that meets your needs (for until your car is repaired and returned, or your claim is settled) if you can provide full details of the at-fault driver and their vehicle. Some exclusions apply, refer to the PDS for full conditions.
Modifications and accessories
At AAMI we cover all legal modifications and accessories fitted to your car, there is usually no need to list them on your policy. If you choose to insure for an amount covered, just ensure the amount you cover your car for is enough to also include the value of the insured accessories and modifications. If you choose to insure for market value, the value of all insured accessories and modifications will be included within your vehicles market value, which we determine at claim time.
Hire car after an incident
With the Optional Cover - hire car after an event, enjoy the convenience of a hire car when your car’s out of action because of an incident, even if it’s your fault. We'll cover reasonable hire car costs for a hire that is a similar make or model to your car up to $90 per day until your claim is settled or your car is returned to you.
Windscreen & window glass cover
This Optional Cover means you'll pay no excess on one claim per year for repairs or replacement of your windscreen, window glass or sunroof when damaged by an incident covered by your policy.
Fire & Theft Cover
The Fire and Theft Cover is a higher level of cover you pay extra for to include cover for fire, theft and attempted theft damage to your car.
BPay Help
How was I provided the BPay infomation?
Your policy renewal was sent via email or post depending on which option you selected when you purchased the policy, or modified in your online settings. You can change your account settings – including how you receive your renewal – by logging in.
Where is the BPay information located?
