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AAMI makes it simple to get stuff done

Policy documents

Easy access to all the docs relating to your policy — from your renewal notices and receipts, to your PDS, Certificate of Currency and more.

Get your policy documents

Make a payment

In case you need to sort out a missed premium, or another type of payment.

More about payments

Renew your policy

You can easily review your policy info first, then pay quickly online.

More about renewals

Cancel your policy

You can cancel your car (excl. CTP or MAI), home or landlord insurance via the AAMI virtual assistant. It’s easy to get started.

Cancel your policy

For all other policies, give us a call on 13 22 44 to talk to one of our specialists about cancelling.

Pay excess

If you’ve made a claim and an excess applies, you can pay your excess online.

More about payments

Make a claim

You can claim online 24/7, whenever it suits you — without waiting in a phone queue.

More about claims

AAMI Customer Hub

Frequently Asked Questions

Download the AAMI App

The AAMI App lets you manage your insurance, track your claims and more, right from your phone. Read more

Access the app on the App StoreAccess the app on Google Play