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What does Cat Insurance cover?
Depending on which cover you choose, Cat Insurance can offer you 80% of eligible vet costs back if your cat suffers accidental injury or illness. You’ll also have cover for home vet visits, emergency boarding, and access to optional cover for routines such as desexing and teeth cleaning.
What's not covered?
These are just a few examples. For more detail and a full list of exclusions, see page 29 of the PDS.
How do I choose the right Cat Insurance?
You should take into account your cat’s age and circumstances. A cat that’s mostly indoors may be at lower risk of injury, so you could consider an illness-only policy. If your cat is older than 9 years, it won’t qualify for a new Accidental Injury & Illness policy, or an illness-only policy (a policy taken out before it turned 9 will continue to provide coverage).
When you take out a policy, you’ll be able to register for the petinsurance.com.au secure pet portal. Claiming via the portal is easy - simply upload a copy of your vet's tax invoice and consultation notes. If it’s your first claim, you’ll need to attach a full veterinary history. If you don’t have access to the customer portal, you can call the friendly customer service team at petinsurance.com.au on 1300 855 633 for claim forms.
If you make a claim for a treatment that’s covered under your policy, you’ll receive 80% of the total cost reimbursed to you, up to the annual benefit limits.
Certain expenses are not covered; these are set out in the Product Disclosure Statement (PDS) for both dog cover and cat cover.
Yep! You can use any vet who is licenced to practice in Australia.
No. You’ll need to pay your vet up front and, providing you’ve met the policy terms and conditions, petinsurance.com.au will reimburse you by depositing the relevant amount into your nominated bank account.
If you haven’t made a claim under the policy and you’ve paid the annual premium in full, the portion of the premium that reflects the remainder of the policy period will be refunded to you. No refund is available where you have chosen the monthly or fortnightly payment options.
If you have made a claim under the policy, and you’ve chosen to pay premiums annually, no refund is provided if you cancel your policy. Where you have chosen to pay monthly or fortnightly, any remaining premium still has to be paid for the remainder of the policy period.
A $50 benefit for vaccinations (as well as flea/tick/ blood screen) is available if you select Routine Car, which is an option available with any of our pet insurance policies.
Routine Care also offers a $100 benefit for the following treatments and processes:
- Heartworm control
- Teeth cleaning
- Prescription diets
- Cremation or burial
- Dental illness treatment
- Council registration fees
- Obedience training
- Behavioural therapy
- Alternative therapies
Customers who take out a new policy will receive a discount equal to 2 months free premium for the first year of cover. This equates to a 16.67% discount from the standard monthly premium spread over the course of the first year. The discount is included in the quoted price and does not apply upon renewal.
Terms, conditions, waiting periods and exclusions apply. Petinsurance.com.au is general insurance issued by the insurer The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); is distributed by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL) and PIPL’s authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) under the AAMI Brand and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL is an authorised representative of PetSure. PIPL and PIPL’s authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any – ask PetSure for more details. Any advice provided is general only, has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Consequently, before acting on this information, you should consider the appropriateness of this information having regard to your objectives, financial situation and needs. You should obtain and consider the product disclosure statement (PDS) in deciding whether to acquire or continue to hold, Petinsurance.com.au Pet Insurance, and for important information about dispute resolution.
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