AAMI authorised repairs can help take away the stress
Vivienne had a little mishap on her morning commute that left her without a car to drive to work (for several weeks).
Although the walk to and from work was a nice change at first, Vivienne’s poor little feet didn’t agree. So, after weeks of pain she had to take a trip to Dr Shen’s Acupuncture Clinic, where the dramas only continued to unfold… poor Vivienne.
Don’t be like Vivienne – make sure your car insurance has you covered
At AAMI, we understand that being without your car can be painful. So instead of taking a trip to your local Dr Shen, we strive to get our Car Insurance customers back on the road as fast and safely as we can. We insist on the highest standards for our customers, which is why we also offer a Lifetime Guarantee on all quality authorised repairs. And this stays with your car – even if you choose to sell it!
Hail always seems to fall on a day you least expect it.
So if you've accidentally left your car outside during a hail storm, let's walk you through how to make a claim on your AAMI comprehensive car insurance in the event that your vehicle is damaged.
Firstly, lodge your claim with AAMI.
After you have lodged your claim, we will refer you to one of our hail specialists.
They will contact you to arrange a time and location for assessment and repairs.
Fortunately, our hail specialists use a technique called paintless dent removal or PDR.
This means they can usually repair your car without having to repaint your car or replace panels.
Assessors consider a variety of factors, like how much it would
cost to repair the damage and how extensive the damage is,
and then work out if it's worth repairing your vehicle.
You'll be notified what the outcome is, as soon as possible.
Then we'll either arrange for your car to be repaired or settle your claim as a total loss.
Often when it hails, it can affect many people.
As you can imagine, (bubbles bursting) when many cars are damaged, it means lots of claims are lodged at the same time.
Whilst our call centres might be busy, this is when you can jump on the AAMI app or website and lodge your claim online, quick and easy.
If a large scale event impacts your area, we may set up a mass assessment centre.
Hopefully, your car is safe, undercover the next time it hails.
But if not, you can lodge your claim with us and we can help handle the rest.
If you would like to find out more information around how to lodge a claim, head to www.aami.com.au/claims.
Get a Comprehensive, Third Party or CTP Insurance quote online now and take away the stress of the unknown. Just remember: organising Green Slip in NSW, CTP in SA, and Motor Accident Injuries (MAI) Insurance in the ACT is compulsory, so it’s better to follow up sooner, rather than later.
Still need time to explore your options? Browse our car insurance online today!
Insurance issued by AAI Limited ABN 48 005 297 807 trading as AAMI. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.