Making an AAMI Comprehensive Car Insurance claim

Lodging your claim online or via the AAMI App is the fastest way to make an AAMI Comprehensive Car Insurance claim. For eligible claims, you can book repairs, book a hire car and pay an excess (if applicable). Once your claim is lodged, managing your claim online is a breeze. Simply sign into your AAMI My Account to view your claim, manage repairs and hire car bookings, contact your AAMI Approved Repair Partner and more.

Check your policy cover and excess

The easiest way to confirm your policy cover and excess is to access your policy documents online via the AAMI App, your AAMI My Account or our policy document hub.

What are the different types of car excess?

If you’re at fault when you make a car insurance claim, you’ll often still need to pay an excess. Learn more about the main different types of car excess you may come across.

What are the different types of excess?

What happens when you’re in a car accident and not at fault?

If you’re involved in a car accident that isn’t your fault and the other driver doesn’t have insurance, things can get confusing. Here are some things to consider.

What happens when you’re in a car accident and not at fault?

AAMI Comprehensive Car Insurance

Frequently asked questions

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* Subject to the conditions, limits and exclusions of your policy.

Insurance issued by AAI Limited ABN 48 005 297 807 trading as AAMI. Read the Product Disclosure Statement before buying this insurance. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.

The information is intended to be of a general nature only. Subject to any rights you may have under any law, we do not accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss, incurred as a result of reliance upon it – please make your own enquiries.