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Car Insurance

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Currently available for:

 Comprehensive Insurance

 Third Party Car Insurance

 Third Party Fire & Theft Car Insurance

Why claim online?

  • Claim 24/7 via My Account or via the AAMI App
  • Simple claims lodgement process
  • Upload photos or documents easily
  • Book directly into a repairer (for eligible claims/ policies)
Claim online now

24 hours / 7 days a week

Access the app on the App StoreAccess the app on Google Play

Claim process

1.Have your details ready

We’ll need details of what happened, and any photos or documents related to the event

2. Lodge your claim 24/7

Follow the guided prompts. Supply photos, docs and details where required.

3. Assessment

We will assist you in arranging the assessment and repair process for your vehicle.

4. Track your claim

Track the progress of your claim online at any time, whether you lodged it online or over the phone.

5. Finalise your claim

We’ll let you know once your car is ready to be collected, or organise a payout if applicable

Real customers

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With AAMI, you’re in safe hands

Need a hand?

Chat online now