Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

Home Owner Occupiers and Landlords


 Home Building Insurance

 Home Contents Insurance

 Home Building & Contents Insurance

 Landlord Building Insurance

 Landlord Contents Insurance

 Landlord Building & Contents Insurance

 Strata Insurance

Why claim online?

  • Claim 24/7 via My Account or via the AAMI App
  • Simple claims lodgement process
  • Upload photos or documents easily
Claim online now

24 hours / 7 days a week

Access the app on the App StoreAccess the app on Google Play

Claim process

1.Have your details ready

We’ll need details of what happened, and any photos or documents related to the event

2. Lodge your claim 24/7

Fast track an eligible claim by paying your excess and booking repairs online instantly.

3. Assessment

We will assist you in arranging the assessment and repair process for your property.

4. Track your claim

Track the progress of your claim online at any time, whether you lodged it online or over the phone.

5. Finalise your claim

We’ll let you know the outcome of your claim and organise a settlement if applicable.


Need a hand?

Chat online now