Online Services

Now you can take control of your personal insurance policies in your own time with these easy to use tools.

AAMI online services was a finalist in the 2014 Australian Service Excellence Awards in the category of Service Excellence in a Business Unit.

 Manage your Policy

Need to change you policy details? Our online tools make managing your personal AAMI policies a breeze. Simply login to our secure, easy to use tool to manage most aspects of your policy.

 Make a Claim

At AAMI we are all about making the claims process as fast and as easy as possible. Lodge most claims directly to AAMI in your own time, at your own pace, with our intuitive claim online tool.

 Track your Claim

At AAMI we know that claims can sometimes be stressful, that's why we have an easy online claims tracking tool. Simply login to keep up to date and take action with most aspects of your claim.

Pay your Policy

To make payments easy and convenient, we have several different methods to suit your needs. Simply pick the method that suits you & pay your policy in no time.

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 Find your Policy

Can’t find your paperwork? Don’t worry! That’s why we have a simple online tool to help you find most of your policies with AAMI. Just enter in your details and we will send you an email with all your policy details. It’s that easy!

Now take control of your insurance on the go

With the AAMI Access™ App you can...
  • Make changes to your Car, Home & Contents policies
  • Receive severe weather alerts
  • Manage a collection of your contents
  • Lodge your Car, Home & Contents claims
  • Sign in with a PIN
  • Track the progress of your Car, Home & Contents claims

Available now for FREE from your app store: