Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
MAKE A CLAIM FOR
Home Owner Occupiers and Landlords
Claim process
1.Have your details ready
We’ll need details of what happened, and any photos or documents related to the event
2. Lodge your claim 24/7
Fast track an eligible claim by paying your excess and booking repairs online instantly.
3. Assessment
We will assist you in arranging the assessment and repair process for your property.
4. Track your claim
Track the progress of your claim online at any time, whether you lodged it online or over the phone.
5. Finalise your claim
We’ll let you know the outcome of your claim and organise a settlement if applicable.