Make or track a claim
We know how stressful it can be when the unexpected happens. That’s why we’re here for you, in the moments that matter and when you need us most.
Lucky you're with AAMI
Whether you prefer to claim online1 or talk to one of our friendly consultants over the phone, AAMI will be here to help you every step of the way.
CLAIM ONLINE
Why claim online?
Claim online for
Real customers
1 Using Claim online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your property, please call us anytime on 13 22 44. Claim online is only for holders of eligible AAMI insurance policies. Claim online is not available for Third Party Property Damage (Car or Motorcycle), Strata Insurance, International Travel, Business, Life, Accidental Death, Income Protection, Bill Protect, Compulsory Third Party (CTP) or Motor Accident Injuries (MAI) Insurance policy types.
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*Claims reviews submitted by Car Insurance customers.