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Track Your Claim
Track your Car & Home insurance claims in your own time with AAMI’s easy to use online tools.
Your Insurance Type:
Tracking your claim online
- Track the status of your Car & Home Insurance claims*
- Pay your excess online by card
- View and change your vehicle assessment booking time
- View details of authorised repairer
- Upload and download documents related to your claim
- View live motor repair progress tracking
- Get updates directly from AAMI claim consultants
* The following personal insurance policy types cannot be tracked online: Motorcycle, Contents Fire & Theft (renter's), Strata, International Travel or Compulsory Third Party (CTP).
If you have any other questions about tracking your policies please call us on 13 22 44 (7 days a week, 24 hours a day)
See how easy it is to track your claim online
Track your claim on the go
With the AAMI Access™ App you can...
- Make changes to your Car, Home & Contents policies
- Receive severe weather alerts
- Manage a collection of your contents
- Lodge your Car, Home & Contents claims
- Sign in with a PIN
- Track the progress of your Car, Home & Contents claims
Available now for FREE from your app store:
