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CSIA 2022 Winner logoISEA 2022 Winner logo

Award winning service**

2022 ISEA and CSIA customer service team of the year for CTP Claims.

SA CTP Insurance

Compulsory sash

what's included?

  • Cover against compensation claims made by people you injure in a motor accident
  • Cover for pedestrians, passengers and other road users

what's not included?

  • Damage to your vehicle
  • Damage to other people's vehicles or property
  • Theft of your vehicle

HOW TO SWITCH TO AAMI

Step 1

Nominate AAMI

Go to EzyReg to nominate AAMI as your future CTP insurer.

Step 2

Choose AAMI CTP when you renew your rego

Have your payment or registration number ready and tick AAMI when you purchase CTP with your rego.

Lucky you're with AAMI

Driver Protection Cover changes

Important Notice: AAMI has withdrawn Driver Protection Cover.

New AAMI CTP Insurance policies commencing on or after 02/08/2023 will not receive Driver Protection Cover.

Existing AAMI CTP Insurance policies renewing after 02/10/2023 will not receive Driver Protection Cover.

Find out more here.

Click here to make a Driver Protection Cover claim.

  Why do SA drivers choose AAMI?

Local Claims team

Trusted insurer

We’ve been helping Aussies for
over 50 years.

To support community footy in South Australia, in 2020 AAMI donated $80,000 between seven SANFL clubs. Check out how AAMI’s donation has been put to use at each of them.

Helping you understand CTP better

More about CTP Insurance

For further information about CTP Insurance visit the South Australian CTP Insurance Regulator.

Recent changes

To learn more about the recent changes to CTP in South Australia, visit The Government of South Australia website.

We're here to help

Find my policy number

Make a claim

Contact us

Important updates

Driver Protection Cover

Frequently asked questions

SA CTP Insurance

Frequently asked questions

Things you should know

**International Service Excellence Awards (ISEA) 2022 Winner for Customer Service Team of the Year – Small. Customer Service Institute of Australia (CSIA) 2022 Australian Service Excellence Award Winner for Customer Service Team of the Year – Small.

Eligibility

Driver Protection Cover (DPC) is only available on a Passenger Vehicle (Vehicle Class 1 and 51) or Goods Carrying: Light Vehicle (Vehicle class 2 and 52). Drivers under the age of 25 years that do not have comprehensive insurance with AAMI or another brand within the Suncorp Group are not eligible for DPC.

To find out more about the terms and conditions that apply to DPC, read the AAMI SA CTP Driver Protection Cover Policy Document.

Visit us

Level 13, 1 King William Street, Adelaide

Mail

You can post the completed claim form to;

AAMIGPO Box 471,
ADELAIDE SA 5001

Email

Fax

Phone numbers

Claims - 1300 084 851

Policy management - 13 22 44

Operating hours:

Mon–Fri: 8am–5:30pm
Sat & Sun: 8am–3:30pm

Claimant Service Rating

A phone-based survey of CTP claimants, conducted by the SA CTP Regulator established under the Compulsory Third Party Insurance Regulation Act 2016

Claimants are surveyed approximately 3 months after their claim has been lodged with the CTP insurer. This survey was conducted to understand claimant experience, and covers the following areas:

  • The responsiveness of CTP insurers to claimants

  • Whether the information provided to claimants is easy to understand

  • The professionalism of the CTP insurer’s staff

This information will result in an average Claimant Service Rating for each CTP insurer, calculated on a rolling six month basis. The ratings are published on the SA CTP Regulator website and can also be found on registration renewal notices.

AAMI updates the Claimant Service Rating information on its website as soon as possible following publication by the SA CTP Regulator. As there may be a small delay, please refer to the SA CTP Regulator website for the latest information.