1Policy T&Cs, limits, exclusions and waiting periods apply. Sub-limits and excess apply.
2GapOnly® is available at participating vets, find your nearest GapOnly® Vet here. The gap is the difference between the vet’s invoice and the eligible claim benefit under your pet insurance policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. GapOnly® is available on eligible claims at participating vets with a pet insurance policy from a GapOnly® pet insurance partner.
3Live Vet Support is a service provided by PetSure (Australia) Pty Ltd ABN 95 075 949 923 (PetSure) giving you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet consultations is subject to the Customer Portal terms of use available at https://petportal.petinsurance.com.au/.
4myPetPass® is a rewards program provided by PetSure (Australia) Pty Ltd ABN 95 075 949 923 (PetSure) available to holders of active pet insurance policies of participating brands administered by PetSure. myPetPass® perks are provided by PetSure and third-party suppliers (hereinafter collectively referred to as “the Providers”) and also subject to these third-party suppliers’ terms and conditions. Your continued access to and availability of these perks are subject to the terms and conditions of myPetPass® and the Providers. PetSure and/or the Providers reserve the right to modify, limit or withdraw any of the myPetPass® perks at any time without notice. PetSure does not guarantee that any particular third-party providers will continue to participate in myPetPass® through the offer or provision of perks, or that the myPetPass® rewards program or any myPetPass® perks or features of myPetPass® will continue to be available. To the maximum extent permitted by law, PetSure is not liable for the unavailability or provision of any myPetPass® perk.