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    1. $100 OFFnew Comprehensive Car policies online

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    2. All Home & Property Products

      $50 OFFa combined Home and Contents policy online

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    3. All Health Products

      13 22 44
      MON to FRI - 8.00am - 8.00pm AEST/AEDT
      SAT - 9.00am - 1.00pm AEST/AEDT

      Get a Health Insurance quote online today

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    4. Travel

    5. All Life & Income Protection Insurance

      CONTACT US
      13 22 44

      Quotes and Sales:
      MON - FRI 8am - 8pm AEST

      Existing Customers:
      MON - FRI 8am - 6pm AEST

      Claims:
      MON - FRI 8.30am - 5.30pm AEST

    6. All Business Insurance Products

      13 22 44
      MON to FRI - 8.30am - 6pm AEST

      Certificate of Currency

      Business Insurance Information

      Contact us

    7. MY ACCOUNT
    8. HELP CENTRE
    9. CLAIMS
    10. RENEW OR PAY EXCESS

Contact AAMI

Claims

Car

Home

Life & Income

Business

Health

Travel

CTP

Insurance Fraud

Dispute Resolution

Have you tried Online Services?

Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly and easily online?

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Please note our Sales and Service centres may be closed on National public holidays. Please contact us via our general enquiry form.

Claims

Policies you can currently claim online

  • Comprehensive car
  • Home & Contents
  • Landlord
  • Comprehensive Motorcycle
  • Caravan
Login to Online Claims

For all other policy claims please call

13 22 44

+61 3 8520 1300

Our claims service is available 24/7.

Car & Vehicle Insurance

Visit our FAQs

 Send us a message

13 22 44

Mon - Fri 8am-10pm AEST/AEDT

Sat & Sun 8am-10pm AEST/AEDT

Home Insurance

Visit our FAQs

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13 22 44

Mon - Fri 8am-10pm AEST/AEDT

Sat & Sun 8am-10pm AEST/AEDT

Life & Income Insurance

Visit our FAQs

AAMI Life Customer Service
GPO Box 3950
Sydney NSW 2001

 Send us a message

13 22 44

Quotes and Sales:
Mon - Fri 8am - 8pm AEST/AEDT

Existing Customers:
Mon - Fri 8am - 6pm AEST/AEDT

Claims:
Mon - Fri 8.30am - 5.30pm AEST/AEDT

+61 3 8520 1300

Business Insurance

Visit our FAQs

AAMI Business Insurance
GPO Box 2470
Adelaide South Australia 5001

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13 22 44 Mon-Fri, 8.30am-6pm AEST/AEDT

+61 3 8520 1300

You'll get a Certificate of Currency when you first purchase your business or market stall insurance. Otherwise you can request a copy online. We can email a digital copy to the address associated with your policy or post one out to you.

Health Insurance

Visit our FAQs

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13 22 44

Mon - Fri 8am - 8pm AEST/AEDT

Sat: 8am - 1pm AEST/AEDT

Travel Insurance

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Within Australia
13 22 44

From overseas
+61 7 3305 7053
Claims and emergency assistance services are managed by an external provider on our behalf. We accept reverse charges.

CTP Insurance

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13 22 44
NSW & ACT
Mon to Fri: 8am-6pm AEST/AEDT
Sat: 8am-4pm AEST/AEDT

1300 084 851 (toll free)

SA
Mon to Fri: 8.30am-5pm ACST

Insurance Fraud

Report Insurance Fraud

1300 881 725
intelligence@suncorp.com.au

Fraud IntelligenceLocked Bag 32524
Brisbane QLD 4001

Dispute Resolution

If you are not satisfied with our products or services or a decision made in relation to your insurance, please send us a message so that we can help.

Send us a message

Use the form below to send us a brief message and we'll email or call you back as soon as we can.
Before you submit: Keeping your financial details secure is important to us. Please do not provide your bank account or payment card details in this form.

To have your information reviewed by a consultant, please fill out the following questions to the best of your ability. Providing more information will help us to assist with your enquiry as quickly as possible.

If you have an AAMI Business Insurance or Market Stall policy, please request your Certificate of Currency here

To cancel your policy, please call us on 13 22 44 - Mon - Fri 8am - 10pm AEDT / Sat & Sun 8am - 10pm AEDT

 
 

General enquiries

General Enquiries - Overseas

Travel Insurance - From Overseas

Report Insurance Fraud

AAMI Home Building and Home Contents Insurance, Landlord Insurance, Strata Insurance, Car Insurance, Motorcycle Insurance, NSW and ACT CTP Insurance, Caravan Insurance, Business Insurance and Travel Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. AAMI Life Insurance and Accidental Injury Insurance are issued by Suncorp Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (SLSL) and are distributed by Suncorp Financial Services Pty Ltd ABN 50 010 844 621, AFSL 229885 (SFS) under the AAMI brand. AAMI Income Protection is issued by SLSL and distributed by SFS, under the brand AAMI, and AAI, who only issues the redundancy benefit. AAI trading as AAMI does not provide any financial product advice in relation to AAMI Life Insurance, Accidental Injury and Income Protection (except in relation to the redundancy benefit).

AAMI Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib) a registered private health insurer, and is arranged by Suncorp Insurance Ventures Pty Ltd ABN 53 158 182 042 (SIV), for which SIV receives commission. Registered Office, Level 28, 266 George St, Brisbane QLD 4000. Information provided is general advice only and has been prepared without taking into account any person’s particular objectives, financial situation or needs. Read the relevant Product Disclosure Statement or Policy Document available at www.aami.com.au and consider whether it’s appropriate for you before making any decisions about whether to buy or continue to hold a product. Information current as of 9 July 2015.