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Contact AAMI

Have you tried Online Services?

Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly and easily online?

 What can I do with Online Services?

Login nowLearn more

Register for online services

Please note our Sales and Service centres may be closed on National public holidays. Please contact us via our general enquiry form.


Policies you can currently claim online

  • Comprehensive car
  • Home & Contents
  • Landlord
  • Comprehensive Motorcycle
  • Caravan
Login to Online Claims

For all other policy claims please call

13 22 44

+61 3 8520 1300

Our claims service is available 24/7.

Car & Vehicle Insurance

13 22 44

Mon - Fri 8am-10pm AEST/AEDT

Sat & Sun 8am-10pm AEST/AEDT

 Home Insurance

13 22 44

Mon - Fri 8am-10pm AEST/AEDT

Sat & Sun 8am-10pm AEST/AEDT

 Life & Income Insurance

Visit our FAQs

AAMI Life Customer Service
GPO Box 3950
Sydney NSW 2001

 Send us a message

13 22 44

Quotes and Sales:
Mon - Fri 8am - 8pm AEST/AEDT

Existing Customers:
Mon - Fri 8am - 6pm AEST/AEDT

Mon - Fri 8.30am - 5.30pm AEST/AEDT

+61 3 8520 1300

 Business Insurance

Visit our FAQs

AAMI Business Insurance
GPO Box 2470
Adelaide South Australia 5001

 Send us a message

13 22 44 Mon-Fri, 8.30am-6pm AEST/AEDT

+61 3 8520 1300

You'll get a Certificate of Currency when you first purchase your business or market stall insurance. Otherwise you can request a copy online. We can email a digital copy to the address associated with your policy or post one out to you.

 Health Insurance

13 22 44

Mon-Fri 8am-6pm AEST/AEDT, Closed Weekends and Public Holidays

 Travel Insurance

Within Australia
13 22 44

From overseas
+61 7 3305 7053
Claims and emergency assistance services are managed by an external provider on our behalf. We accept reverse charges.

 CTP Insurance

13 22 44
Mon to Fri: 8am-6pm AEST/AEDT
Sat: 8am-4pm AEST/AEDT

1300 084 851 (toll free)

Mon to Fri: 8.30am-5pm ACST

 Insurance Fraud

Report Insurance Fraud

1300 881 725

Fraud IntelligenceLocked Bag 32524
Brisbane QLD 4001

 Dispute Resolution

If you are not satisfied with our products or services or a decision made in relation to your insurance, please contact us so that we can help.

Send us a message

Use the form below to send us a brief message and we'll email or call you back as soon as we can.
Before you submit: Keeping your financial details secure is important to us. Please do not provide your bank account or payment card details in this form.

To have your information reviewed by a consultant, please fill out the following questions to the best of your ability. Providing more information will help us to assist with your enquiry as quickly as possible.

If you have an AAMI Business Insurance or Market Stall policy, please request your Certificate of Currency here

To cancel your policy, please call us on 13 22 44Mon - Fri 8am - 10pm AEDT / Sat & Sun 8am - 10pm AEDT


General enquiries

General Enquiries - Overseas

Travel Insurance - From Overseas

Report Insurance Fraud

Got a question?

Ask the AAMI Virtual Assistant