Certificate of Currency FAQs
You’ll find many answers to the most common questions about certificates of currency here. If you can’t find what you’re looking for or have a specific question regarding your own policy, please contact us.
What is a Certificate of Currency?
A Certificate of Currency is a document that outlines the level of cover you have and indicates that your policy is current. It may be required by your landlord or council.
How do I get a Certificate of Currency?
You’ll get sent your Certificate of Currency after you’ve paid for your business insurance. Otherwise, you can request a copy online – in most cases we can email it to you within just 4 business hours.
How soon will I receive my Certificate of Currency?
The very earliest a Certificate of Currency can be sent out is the day after the payment of your policy has been made. Depending on the timeliness of the Australian Post, it can take up to 3 days or sometimes longer to receive it in the mail.
If you do need it urgently, contact us the earliest business day after you’ve made your payment to request your Certificate of Currency be sent to you as soon as possible.
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