You can post the completed claim form to;
AAMIGPO Box 471,
ADELAIDE SA 5001
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South Australia CTP
Switching your CTP to AAMI is easy
In South Australia, your vehicle registration and CTP Insurance premium are paid together. Simply nominate AAMI as your preferred CTP insurer on your rego forms and start enjoying the benefits. Easy, right?
SA CTP Insurance
MORE INFO
For further information about CTP Insurance visit the South Australian CTP Insurance Regulator.
RECENT CHANGES
To learn more about the recent changes to CTP in South Australia, visit The Government of South Australia website.
How to
Choose AAMI on your rego notice
Step 2
Choose AAMI CTP
Have your payment or registration number ready with you and follow the process to purchase AAMI CTP policy.
Step 3
Access Customer Rewards
Get access to AAMI Lucky Club offers and discounts when you register with us.
Useful CTP Insurance Links
Lifetime Support for serious injuries
The Lifetime Support Scheme (LSS) is a no fault scheme which provides necessary and reasonable treatment, care and support for people who sustain serious lifelong injuries in a crash. The Lifetime Support Authority (LSA) administers the LSS. For more information, visit the South Australia Lifetime Support Authority.
Easily renew your registration
In South Australia, the system to renew a vehicle registration is called EzyReg. For more details about your vehicle registration in South Australia, visit EzyReg.
Government services via Services SA
Service SA provides access to a range of government services and information online, over the phone and at various locations throughout South Australia. For more information about these services, visit Service South Australia.
SA driving and transport resources
The South Australian government provides a one-stop-shop for all government related services and information. For details about transport, travel and motoring related information in South Australia, visit the South Australian government website.
Community and safety programs
The Motor Accident Commission (MAC) manage its non-commercial community programs, including sponsorship of road safety research and communications aimed at safer road user behaviour from 1 July 2016. For more information about these programs and road safety initiative, visit Motor Accident Commission.
Information for Claimants
Download information for claimants.
Make a claim
Frequently Asked Questions
Further information is available on the CTP Regulator's website.
You can post the completed claim form to;
AAMIGPO Box 471,
ADELAIDE SA 5001
You can send the completed claim form to;
Fax
You can send the completed claim form to;
Phone numbers
Claims - 1300 084 851
Policy management - 13 22 44
Operating hours:
Mon–Fri: 8am–5:30pm
Sat & Sun: 8am–3:30pm
Claimant Service Rating
A phone-based survey of CTP claimants, conducted by the SA CTP Regulator established under the Compulsory Third Party Insurance Regulation Act 2016
Claimants are surveyed approximately 3 months after their claim has been lodged with the CTP insurer. This survey was conducted to understand claimant experience, and covers the following areas:
The responsiveness of CTP insurers to claimants
Whether the information provided to claimants is easy to understand
The professionalism of the CTP insurer’s staff
This information will result in an average Claimant Service Rating for each CTP insurer, calculated on a rolling six month basis. The ratings are published on the SA CTP Regulator website and can also be found on registration renewal notices.
AAMI updates the Claimant Service Rating information on its website as soon as possible following publication by the SA CTP Regulator. As there may be a small delay, please refer to the SA CTP Regulator website for the latest information.
