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AAMI is the trusted insurer of around 800,000 Australian Households.
Lucky you're with AAMI
out of 5
Home and Contents Insurance conveniently combines building-only and contents-only insurance. It covers a range of insured events, such as fire, theft or attempted theft, storms and lightning. It offers homeowners repair or replacement of damaged property, as well as the contents inside that property.
what's included?
what's optional?
what events are covered?
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When YOU get a quote and buy online
Policy document downloads
Product Disclosure Statement (PDS)
EASY CLAIMS PROCESS
Does your insurer offer a dedicated Client Manager to organise every detail from beginning to end? AAMI Does.
Real customers
Customer rewards
AAMI Lucky Club lets eligible customers enjoy special offers, access to event perks like priority entry, premium viewing or pre-sales, and everyday discounts on groceries, petrol and more. More about AAMI Lucky Club.
Kate Miller-Heidke Cellar Door Series. Tickets on sale now!
Book Strike bowling online and the second person bowls free!Sunday to Thursday. Offer ends 31 October 2021.
Enjoy $20* Gold Class tickets Mon-Wed.*Booking fees apply
Enjoy $5 off Jurassic World by Brickman®
Save on your weekly shop with discounted eGift cards.
Pre-sales and special offers for selected concerts and events.
Save on home entertainment and appliances.
Save on super cheap parts and accessories.
Save on activewear.
Save on fashion, beauty, homewares and more.
Pre-sales and exclusive benefits at events.
Lucky Club eligibility
Customers with the following AAMI policies are eligible for AAMI Lucky Club via My Account or the AAMI App:
What am I covered for?
Covers loss of and damage to your home, garage, shed and their household contents, caused by fire, break-ins and weather events. Includes storm, flood and bushfire. You can get a Home and Contents Insurance quote online, quickly and easily.
Your Building
Cover for damage to the building
Also includes outbuildings like garages and sheds, and other permanent fixtures like fences, decks and solar panels.
Cover for third party liability
Up to $20 million legal liability cover can help you take care of legal and other costs if a visitor suffers injury, death or property damage at your home.
Temporary accommodation
If your home is damaged and your policy offers cover for a repair or rebuild, we’ll cover accommodation costs for as long as that takes (up to 52 weeks). Our maximum payout for any one incident is 10% of the building sum insured — unless you have optional Complete Replacement Cover, in which case we’ll pay reasonable & necessary costs.
Motor burnout cover
If the motor in one of your fixed appliances burns out and that appliance is less than 7 years old, we'll help you take care of repair or replacement.
Your Contents
Cover for lost or damaged contents
If your stuff is lost or damaged in an insured event, such as a storm, fire or burglary, we'll ensure they're quickly repaired or replaced.
New for old replacement
If you need to replace an item, we'll cover the cost of a new one, regardless of age. We'll replace it with the same type, standard and specification—but not necessarily brand—as yours was when it was new. If your damaged item can't be matched exactly, it will be replaced with something similar.
Cover for spoiled food or medicine
If an insured event causes food or medicine to spoil—for example, if a storm knocks out power to your fridge—we’ll cover the cost, up to $400.
Storage of undamaged contents
If some or all of your contents escape damage from an insured event, but they can't be kept at home—say, if they'll be exposed to the elements during repair work—we'll cover the cost of storing them, up to 10% of your contents sum insured.
Optional Covers
Accidental Damage at Home
If you accidentally drop, knock, spill or otherwise damage something at home, this optional cover can help. It can apply to your house itself, your contents, or both, depending on your policy.
Excess-Free Glass
There’s not much more annoying than fixing broken glass. Whether it’s a shower screen, window, fixed mirror or skylight, it can be expensive and time consuming to sort out. Luckily, with this optional cover, AAMI can help.
AAMI Home Assist
AAMI Home Assist can offer you help from a plumber, electrician, locksmith or carpenter in the event of a home emergency. So if you’ve had AAMI Home Assist on your policy for 24 hours or more and you come home to something unexpected like a burst pipe or blown fuse, we can help get it sorted ASAP.
Complete Replacement Cover
This Optional Cover gives you peace of mind that if your building is damaged or destroyed by an insured event, we'll repair or rebuild your house as it was, or pay you the amount of the assessed quote to repair or rebuild it.
High value items
If you have some especially valuable items, like jewellery or artworks, you can specify them on your policy to ensure they're covered up to their full value.
Portable valuables
Add cover for those portable items that might be accidentally damaged at home or while you’re out and about, like smartphones, handbags, laptops, and so on.
Insured Events
These are the events that you can make a claim for, if they cause loss or damage to your home or contents (or both, of course, if you have a combined policy). There are limits, conditions and exclusions which apply, so check out the policy documents to make sure you’re up to speed.
Including water overflowing from things like lakes, rivers, or dams.
That's rain, wind, thunder, that sort of thing. FYI, storm damage is one of our most common claims, so this is a biggie.
That's a rush of water pushed from the sea onto the land caused by very strong winds. It doesn't include actions or movements of the sea. The loss or damage caused by storm surge must happen at the same time as other insured damage caused by storm.
Including power surges caused by lightning, will be covered providing a qualified repairer confirms lightning as the cause of loss or damage.
Loss or damage caused by fire (includes bushfire) and heat, ash, soot and smoke that is the direct result of a fire within 100 metres of the insured address.
These may not be likely, depending on where you live, but you'll be covered just in case.
This also includes attempted theft, if nothing is stolen but the attempt causes damage that needs repairing.
This refers to liquid leaking, overflowing or bursting from things like appliances, fixed pipes, drains, and waterbeds
This refers to damage caused by impact from falling tree branches, power poles or TV antennas.
Not your pets, though. This refers to damage caused by animals (not insects, vermin or rodents) who aren’t supposed to be there.
We cover the loss or damage caused by an explosion but we don’t cover the cost of replacing or repairing the tank or container that exploded.
An example would be damage caused by a violent crowd moving down your street.
This includes things like vandals damaging your letterbox or tagging the building with graffiti.
Insured Events listed above apply to AAMI Home Insurance products, excluding Fire & Theft Contents Insurance which is limited to loss or damage by Fire, Theft or Burglary. We don't insure you for bushfire, storm, storm surge, flood or tsunami for the first 72 hours of your policy. Very limited exceptions apply. Read the PDS for more detail.
HOME BUILDING CALCULATOR
Home Building Calculator
This calculator has some questions included that you may not find in other calculators, which will impact the estimate that is calculated.
This calculator can help you work out the estimated rebuild cost of your home to help you choose your sum insured.
Contents Calculator
Estimate the replacement cost of your home’s contents and determine how much contents cover you may need.
Insurance made simple
Provides simplified and easy-to-navigate info with links to the PDS for more detail.
Home Building Calculator
This calculator has some questions included that you may not find in other calculators, which will impact the estimate that is calculated.
Skip the queue! AAMI customers can – depending on their policy type – check policy info, make payments, lodge claims and more online, 24/7
Types of Property Insurance
Home Owner Occupiers Landlords Renters Duplexes Townhouses Units/flats Commercial
AAMI Home & Contents Insurance
Your mobile phone is a contents item which is covered at the home for insured events. If you want to cover your mobile phone for accidental loss or damage at home and away from home, you will need extra cover for specified portable valuables. This is an optional cover you can choose.
If you insure your phone as a specified portable valuable and nominate its value your phone will be covered up to that amount for accidental loss or damage anywhere in Australia or New Zealand. The excess for portable valuables is $100 per claim.
Yep! Both AAMI Home Insurance and AAMI Contents Insurance — and, of course, our great value combined Home and Contents Insurance — include cover for damage caused by floods.
For policy purposes, ‘flood’ is defined as the covering of normally dry land by water that has escaped or been released from:
Actions or movements of the sea and storm surge are not covered (unless storm surge damage occurs at the same time as damage caused by storm). Other exclusions apply. Check out the PDS for details.
If you've taken out a home loan to purchase your property, your provider may insist on adequate home insurance as a condition of the loan. If you're in this situation, you should check any requirements with your lender.
If you own a property that shares walls or property, such as an apartment or townhouse, you can consider Strata Insurance. Strata Insurance provides cover for damage caused by insured events to buildings with shared property, as well as shared areas like driveways and stairways. It can provide cover for up to 10 buildings on the same block.
You can learn more on our Strata Insurance page.
No. You can pay your AAMI insurance premiums annually or monthly.
To avoid being underinsured, your home and contents sum insured should reflect what it would cost to rebuild your house or replace your contents at today’s prices.
To help you estimate the rebuild cost of your home and new for old replacement cost of your contents you can use the Building Calculator and Contents Calculator.
Please note that the calculator is intended as a guide only and not intended to be relied on for the purpose of making a decision in relation to purchasing our products. The calculator might include questions that you may not see in other calculators. These questions can affect the estimate that in calculated. Consider whether you need a professional valuation from an architect, builder or other valuation expert.
For more information refer to ‘About Your Sum Insured’ in the PDS.
We suggest insuring your contents for the amount you think it will cost to repair or replace them, in case you ever need to. The amount you choose is known as your sum insured and, once you've taken out your policy, it will be listed on your certificate of insurance.
While specifying a lower sum insured may save you a few bucks on your premium, it could leave you out of pocket if you ever need to make a claim.
It can be difficult to estimate your sum insured, so we offer a Contents Sum Insured Calculator that can help you.
Your building is covered for damage by insured events including fire, storm, impact and malicious damage. You can also cover the building for accidental loss or damage by taking out our Optional Accidental Damage cover.
You can also cover accidental damage to your portable items by taking out our optional portable valuables cover.
Specified contents items are content items that you list individually on your policy that are only insured while at your home. These are usually valuable items, such as artworks and antiques, for which the policy limits that would otherwise apply are inadequate.
Portable valuables are those items that are likely to leave the house with you on a frequent basis, such as jewellery, watches and smartphones. Unless you take out extra cover for these sorts of items, they won’t be covered by your policy if they're lost or damaged while outside of your home.
The exact date on which responsibility for property damage passes from seller to buyer varies depending on which state you're in, and what terms are stipulated in any given contract.
If the risk of damage to the property passes to you before the property settlement, consider arranging home insurance as soon as you're able.
Loss or damage to jewellery caused by an insured event is covered by AAMI Contents Insurance, if the loss or damage occurs at the insured address. A limit of $2,000 per item (or set) applies and a total limit of $5,000 applies for jewellery and watches. However, you can ask us to increase this limit to a specific value, for an extra premium.
If you want to insure your ring for more than $2,000, you will need to tell us about your ring and insure it as a specified contents item for an extra premium.
If you want to ensure that your ring is insured for accidental loss or damage while you're away from home, you can buy Extra Cover Portable valuables, for an extra premium.
We’re sorry you’re thinking of cancelling. For policy cancellations or to discuss your situation further, please call us on 13 22 44.
You have 21 days from when your policy begins (including on renewal) to change your mind. If you choose to return your policy within this period and haven’t made a claim, you can get a full refund (including GST).
Outside of the 21 day cooling off period, can cancel your policy at any time and receive a refund of the unexpired portion of the premium (including GST), less any non-refundable government charges. We will not give a refund if the refund is less than $10 (GST inclusive).
Each of AAMI’s insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allows us to put you, the customer, at the centre of our product development and distribution.
This content applies to new policies and renewal policies with a start date after 14 December 2020.
Contents damage or loss
Covers loss of, or damage to, the things in your home, garage and/or shed after an insured event. This can include electronics, furniture, clothing and more. You can also add Portable Valuables Cover for items you often take outside the home, such as a laptop computer.
Building damage or loss
Covers loss of, and damage to, buildings, if caused by an insured event such as fire, break-ins and weather events (like storm, flood and bushfire). Buildings covered include your home, along with garages and sheds.
Legal liability
Offers up to $20 million cover for your legal liability caused by an incident at your home address, if that incident is connected to you owning or living at that property.
Complete Replacement Cover
This Optional Cover gives you peace of mind that if your building is damaged or destroyed by an insured event, we'll repair or rebuild your house as it was, or pay you the amount of the assessed quote to repair or rebuild it.
Specified valuable items
If you've got a few especially valuable items, like jewellery or artworks, you can specify them on your policy to ensure they're covered up to their full value.
Portable valuables
Extra cover for mobile phones, laptops, bicycles, handbags and a range of other items that you're likely to take outside your home.
Loss of rent
Up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, for unit owners if their unit is damaged and their tenant can't live in it as a result of an incident covered by the policy.
Loss of rent
The longest period we will pay for one incident is 52 weeks and the most we will pay in total is up to $25,000 if your property cannot be lived in as a result of an incident covered by the policy.
Contents damage or loss up to your chosen amount
Covers loss of, or damage to, the things in your home, garage and/or shed after an insured event. This can include electronics, furniture, clothing and more. You can also add Portable Valuables Cover for items you often take outside the home, such as a laptop computer.
Contents damage or loss
Up to $25,000 for damage to, or loss of, the contents of your home caused by fire or break-ins.
Temporary accommodation
Temporary accommodation for unit owners if their unit is damaged and can’t be lived in, up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, as a result of an incident covered by the policy.
Temporary accommodation
If your home is damaged by an insured event and you can’t live there while it’s being repaired or rebuilt, we’ll cover the time it should take to repair or rebuild, up to 52 weeks for temporary accommodation. The most we will pay for any one incident is up to 10% of the building sum insured, unless your certificate of insurance shows that you have Complete Replacement Cover® option, in which case we pay the reasonable and necessary costs.
Office bearer’s liability
Covers up to $1 million for office bearers or committee members if a claim is made against them for a wrongful act.
Back in Business
Offers cover for contents shared between multiples strata properties, such as washing machines, gardening equipment and shared gym equipment that doesn't belong to a unit owner or tenant, covered up to a chosen Sum Insured.
Glass & signs
This provides cover for loss of, or damage to, glass windows, signs and showcases at your business premises.
Public Liability
Public Liability offers cover for your costs if you are found to be legally responsible for personal injury to a third party, or damage to their property.
Tenant Protection
Extra cover to protect you against the costs of unpaid rent, theft or malicious damage by your tenant and their guests.
Tax Probe
Also known as Tax Audit, this provides cover for the professional and accountant’s fees incurred by you in connection with an audit of your business’ financial or tax affairs by the ATO, or by a Commonwealth, State or Territory department, body or agency.
Available to 95% of Aussie homes
Some geographic limitations apply.
How AAMI Home Assist works
If you’ve selected AAMI Home Assist as an optional cover on your AAMI Home Insurance policy and you’ve had it for 24 hours or more:
For assistance in a home emergency - ie, a sudden and unforeseen incident at your home which requires urgent attention - call 13 22 44.
We can connect you with a plumber, electrician, locksmith or carpenter.
Tax Probe
Covers you for the professional fees incurred if your business’s financial or tax affairs are audited by an authorised authority.
Back in Business
Covers you for a reduction in your business revenue as a result of damage to your property by an insured event.
Theft
Covers you for the loss of your business contents and stock from theft, attempted theft, armed hold up or an actual/threatened assault.
Property Damage
Covers you for physical loss or damage to your property (ie. your business contents, stock or specified items at the premises) from insured events such as fire, lightning and explosion.
Public and Products Liability
Covers you for the cost of compensation if your business is responsible for personal injury or property damage.
Home & Contents including Legal Liability
Home & Contents covers a range of insured events, such as fire, theft or attempted theft, storms, flood and lightning.
Legal liability covers your liability to pay compensation for death or injury to other people, or loss of or damage to their property, if it results from an incident that’s connected with you owning or living in the home at the insured address. Legal liability on contents covers your liability to pay compensation for an incident which causes death or bodily injury to other people, if it occurs anywhere in Australia or New Zealand.
Damage to other people and their property
Up to $20 million cover for your legal liability for an incident at your rental property connected to you owning the property.
Loss of rent
Up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, for unit owners if their unit is damaged and their tenant can't live in it as a result of an incident covered by the policy.
Loss of rent
The longest period we will pay for one incident is 52 weeks and the most we will pay in total is up to $25,000 if your property cannot be lived in as a result of an incident covered by the policy.
Contents damage or loss
Only those contents which are owned by the landlord but kept within the property are covered.
Third party cover
You’ll have cover, for up to $20 million, for your legal liability if a third party is injured or has their property damaged in an incident at your house.
Legal liability
We cover your legal liability to pay compensation for death or bodily injury to other people, or loss or damage to their property, resulting from an incident which happens during the period of cover:
in connection with you owning or living in the building; and
at the insured address.
We will also pay the associated legal costs which we have agreed in writing to pay. The most we will pay for all claims from any one incident under building legal liability cover is $20 million, including all associated legal costs.
Legal liability
We cover your legal liability to pay compensation for death or bodily injury to other people, or loss or damage to their property, resulting from an incident which happens during the period of cover:
in connection with you owning or living in the building; and
at the insured address.
We will also pay the associated legal costs which we have agreed in writing to pay. The most we will pay for all claims from any one incident under building legal liability cover is $20 million, including all associated legal costs.
Lifetime guarantee on building repairs
When we repair or rebuild the building, we guarantee the quality of workmanship of that work for the lifetime of the building if we:
For full details, see the PDS.
Portable valuables
Extra cover for mobile phones, laptops, bicycles, handbags and a range of other items that you're likely to take outside your home.
Specified contents at home
If you've got a few especially valuable items, like jewellery or artworks, you can specify them on your policy to ensure they're covered up to their full value.
Temporary Accommodation
Temporary accommodation for unit owners if their unit is damaged and can’t be lived in, up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, as a result of an incident covered by the policy.
Temporary Accommodation
Temporary accommodation for unit owners if their unit is damaged and can’t be lived in, up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, as a result of an incident covered by the policy.
Temporary Accommodation
If your home is damaged and your policy offers cover for a repair or rebuild, we’ll cover accommodation costs for as long as that takes (up to 52 weeks). Our maximum payout for any one incident is 10% of the building sum insured — unless you have optional Complete Replacement Cover, in which case we’ll pay reasonable & necessary costs.
Temporary Accommodation
If your home is damaged and your policy offers cover for a repair or rebuild, we’ll cover accommodation costs for as long as that takes (up to 52 weeks). Our maximum payout for any one incident is 10% of the building sum insured — unless you have optional Complete Replacement Cover, in which case we’ll pay reasonable & necessary costs.
Eligible Policies
Eligible policies include AAMI Motor (excluding SA and ACT CTP) and Home Insurance policies purchased between 12th July 2019 and 9th September 2019.
Tenant Protection
Extra cover to protect you against the costs of unpaid rent, theft or malicious damage by your tenant and their guests.
Cover for spoiled food and medication
If an insured event causes food or medicine to spoil—for example, if a storm knocks out power to your fridge - we'll cover the cost, up to $400.
Cover for motor burnout
If the motor in one of your fixed appliances burns out and that appliance is less than 7 years old, we'll help you take care of repair or replacement.
Home Building Calculator
This calculator has some questions included that you may not find in other calculators, which will impact the estimate that is calculated.
24/7 AAMI Home Assist
Available 24 hours after adding the option to your policy.
General maintenance
AAMI Home Assist does not cover general maintenance, such as the provision or replacement of windows, doors, glass, tiles, carpets and of fittings and fixtures. Other exclusions apply - please read the Home Assist Terms & Conditions.
Preventative services
AAMI Home Assist does not cover preventative services, such as the removal of property, rubbish or debris. Read the Home Assist Terms & Conditions.
Disaster response
AAMI Home Assist is not an emergency rescue or disaster response service. Read the Home Assist Terms & Conditions to find out more.
Where an emergency situation poses a risk to your personal safety or property, or the personal safety and property of any other person, contact the appropriate emergency or rescue services.
This doesn’t cover damage caused by:
Limits and exclusions
This Optional Cover is for fixed glass only. Refer to the PDS for more information.
LEGAL INFORMATION
COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how AAMI collects and uses data related to your online activity, and how you can choose to remain anonymous.
AAI LIMITED TRADING AS AAMI
AAMI Home Building and Home Contents Insurance, Landlord Insurance, Strata Insurance, Car Insurance, Motorcycle Insurance, NSW and SA CTP Insurance, ACT MAI Insurance, Caravan Insurance, Business Insurance and Travel Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI. Registered Office, Level 28, 266 George St, Brisbane QLD 4000.
Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Read the relevant Product Disclosure Statement or Policy Document available at www.aami.com.au and consider whether it's appropriate for you before making any decisions about whether to buy or continue to hold a product.
This content is current for Home Building, Home Contents, Fire & Theft Contents, Landlord, Strata, Car, Caravan and Motorcycle Insurance policies with a start date after 14 December 2020.
AAMI PET INSURANCE
Pet Insurance is issued by The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); distributed by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL) and PIPL's authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) (Ventures) under the AAMI brand); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL and Ventures are authorised representatives of PetSure. PIPL and PIPL's authorised distribution partners (including Ventures) will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any - ask PetSure for more details.
AAMI HEALTH INSURANCE
AAMI Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib.
AAMI LIFE INSURANCE
AAMI Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by either Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) or by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). Both Asteron and TAL Life are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the AAMI brand (brand of the Suncorp network) under licence. Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807, AFSL 230859 (AAI) trading as AAMI which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 will be issued by Asteron Life & Superannuation Limited, ABN 87 073 979 530, AFSL 229880 (Asteron). The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.
Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017, AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Products you must read the relevant Product Disclosure Statement.
