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Making a Business claim FAQs
Many of your general questions can be answered here.
If you have a specific question regarding your own policy, please contact us.
How do I make a claim?
There are no forms to fill out – just call as soon as you can. We’re available 24 hours a day, 7 days a week, on 13 22 44, and you will always speak to a real person. More information on how to make a business insurance claim can be found here.
Will I need to pay an excess if I make a claim?
If you make a claim, you may need to pay one or more excesses. The descriptions of these excesses and the circumstances in which they are applied are shown in your PDS.
