Making Payments FAQs

You’ll find many answers to the most common questions about making payments on AAMI’s business insurance policies here. If you can’t find what you’re looking for or have a specific question regarding your own policy, please contact us.

How can I pay for my business insurance?

You’ve got a few options when it comes to paying for your business insurance, including online (Visa, Mastercard, American Express), direct debit, BPAY, or by post. See all the ways you can pay your business insurance policy.

How can I pay to renew my policy?

You can pay for the renewal of your business insurance policy easily with our various payment methods. Options include paying by direct debit, credit card (Visa, Mastercard or American Express), online with BPAY, or by post.

Discover all your options for renewing your business insurance policy.

How do I update my direct debit/credit card details?

You can make sure your credit card details are current and correct through your AAMI online account. All you have to do is log in, click on ‘My policy list’, choose the policy you want to update your details for, click on ‘Update my policy’, then ‘Change payment details’.

Will I need to pay an excess if I make a claim?

If you make a claim, you might need to pay one or more excesses. You can find out more about these excesses and when they apply in your relevant business insurance PDS.