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Updating/Cancelling Your Business Insurance FAQs
You’ll find many answers to the most common questions about updating or cancelling or business insurance here. If you can’t find what you’re looking for or have a specific question regarding your own policy, please contact us.
Can I change my business insurance cover?
You can change your cover by contacting us. As a business owner, it’s good for you to review your cover each year, as well as when you expand your business, move premises, or upgrade your equipment.
How do I update my details?
There are a number of changes you can make to your personal details through your AAMI online account. After logging in, click on the ‘My policy list’ link. Choose the policy you want to update your details for, select ‘Update my policy’, then ‘Contact details’ under the ‘My personal details’ heading.
What is a Certificate of Currency?
A Certificate of Currency is a document that outlines the level of cover you have and indicates that your policy is current. It may be required by your landlord or council.
How do I lodge a complaint?
If you have a complaint about our products or services, please let us know so that we can help.
You can contact us:
By phone 13 22 44
In writing GPO Box 2470, Adelaide SA 5001
By email businessinsurance@aami.com.au
How do I cancel my policy?
We’re sorry you’re thinking about cancelling your business insurance policy with AAMI. Please call us on 13 22 44 to discuss your situation further.
Do I get a refund if I cancel my policy?
You may be eligible for a refund on any unused premium if you haven’t made a claim during your period of insurance. You’ll be able to get an exact answer at the time of cancellation.
How do I add an Interested Party to my policy?
If you want to add an Interested Party to your business insurance policy, please contact us.
