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Help topic
Managing a Business Policy
Many of your general questions can be answered here.
If you have a specific question regarding your own policy, please contact us
Can I change my cover?
You can change your cover by calling us on 13 22 44. Business owners should review their cover each year, and also when they expand their business, move premises, or upgrade their equipment.
How do I update my details?
Updating your details is easy, simply call us on 13 22 44.
What is a Certificate of Currency?
A Certificate of Currency is a document that outlines the level of cover you have and indicates that your policy is current. It may be required by your landlord or council.
You'll get a Certificate of Currency when you first purchase your business or market stall insurance. Otherwise you can request a copy online or by calling 13 22 44.
We can email a digital copy to the address associated with your policy or post one out to you.
How do I add an Interested Party to my policy?
Call us on 13 22 44 to add an interested party to your policy.
How do I lodge a complaint?
If you have a complaint about our products or services, please let us know so that we can help.
You can contact us:
By phone 13 22 44
In writing GPO Box 2470, Adelaide SA 5001
By email businessinsurance@aami.com.au
How do I cancel my policy?
You may cancel the policy or a section at any time.
To cancel your policy, please call on 13 22 44 or write to:
AAMI Business Insurance
GPO Box 2470
Adelaide SA 5001
Do I get a refund if I cancel my policy?
You may get a refund on any unused premium if you have not made a claim during the period of insurance. Contact us on 13 22 44 to discuss your policy.
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