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Check your excess, coverage limits and more

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Make a range of changes via AAMI online services.

  • Get up to date on payments
  • Make or track a claim
  • Update policy details - unspecified or portable valuables, payment details, or update your sum insured.
  • Cancel your policy

Other ways to get in touch with AAMI


13 22 44

+61 3 8520 1300

You can call us up with a policy enquiry beteen 8am and 7pm AEDT.

Make a claim

13 22 44

+61 3 8520 1300

Our claims team is available for claim enquiries 24/7 except on some national public holidays.

Make a claim

Chat to us on social

We reply to messages between 8am and 9pm AEDT. But if you drop us a message outside those times, we'll reply when we can.