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AAMI Missed Payments
If life happens and you miss a monthly instalment, your policy won’t be cancelled right away. There are steps you can take to keep your policy active.
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Keep your instalments in order

It's easy to manage your payments online

You can manage your regular payments in just a few minutes. It’s quick, easy and can help keep payment issues from popping up unexpectedly.

In just four steps

All you need to do is:

  1. Log in
  2. Select ‘Manage payments’
  3. Select the policy you want to update
  4. You can – delay or change an upcoming debit date, update payment method or pay a missed instalment.
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*Your policy needs to be up to date with payments to make these changes online.

There won’t be a ‘Pay Now’ button available if you have missed the window to make a one-off payment online or if you have more than one unpaid instalment. To ensure your payments stay up to date on your policy, please contact us.

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Need to update payment details?
You can easily update your payment details via My Account. Just log in and select ‘Change Payment Details’
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Will my policy be cancelled?

If a monthly instalment is overdue, we’ll let you know and we can cancel your policy either:

  • by giving you at least 14 days advance notice of the date of cancellation
  • without advance notice, once an instalment is one month (or more) overdue.
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Frequently asked questions
AAMI Manual payments
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Insurance issued by AAI Limited ABN 48 005 297 807 trading as AAMI. Read the relevant Product Disclosure Statement before buying this insurance. The Target Market Determination is also available.

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