Does AAMI offer support for customers experiencing emotional, mental or financial vulnerability?
Everyone experiences vulnerability at some stage of their life and we understand making a claim can be stressful. Where you’re comfortable, we encourage you to talk to us about anything that might be relevant to your claim. With this context, we’re better able to provide the support you need as we handle your claim.
We’ll do our best to meet your accessibility and communication needs and where appropriate, and with your consent, connect you with support services.
For crisis support, please contact 000 Emergency Services or Lifeline on 13 11 14.
Learn more about our extra help and support.